Job Description:
• Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist (SIS).
• Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements.
• Verify that systems meet Mindray performance and quality specifications through post-installation testing.
• Respond on-site to complex issues beyond the scope of local service representatives, ensuring timely resolution.
• Document all service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections.
• Coordinate and execute system updates and configuration changes as needed.
• Participate in continuous training to develop advanced technical, networking, and project management skills for career advancement to SIS.
Requirements:
• Formal technical training (via school, military, or equivalent experience).
• Basic understanding of Wi-Fi and IT networking systems.
• Familiarity with Microsoft Windows operating systems and Microsoft Office applications.
• Strong troubleshooting and technical repair abilities for monitoring systems.
• Excellent organization, communication, and problem-solving skills.
• Customer-focused attitude with professionalism and teamwork orientation.
• Valid driver’s license and clean driving record.
Benefits:
• 401(k) with company match
• Tuition reimbursement
• Paid time off
• Disability coverage
• FSA/HSA options