Are you a people person with a passion for delivering exceptional customer experiences? Do you have a wealth of life experience that has equipped you with the skills to navigate challenging situations? If so, we want to hear from you! arenaflex is seeking an experienced Part Time Customer Advisor to join our team, working remotely from the comfort of your own home.
**About arenaflex**
arenaflex is a leading organization in the industry, dedicated to providing innovative solutions and exceptional customer service. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join us on this journey. With a focus on flexibility and work-life balance, we offer a unique opportunity for individuals to build a lasting career while maintaining a healthy work-life balance.
**Job Highlights**
* Competitive salary: £12,535.33 rising to £12,843.13 after 8 months in role, plus uncapped commission!
* Part-time: 20 hours per week
* Remote work opportunity: work from the comfort of your own home
* Immediate openings available: start date is 18th November 2024
* Fixed shift pattern: Monday to Friday, 16:45-21:00
**Why this job matters**
As a Part Time Customer Advisor with arenaflex, you will have the opportunity to make a significant impact on the lives of our customers. You will be responsible for speaking with customers over the phone, listening to their needs, and working together to find the best possible outcome. Your transferable skills, such as resilience, empathy, and communication, will be invaluable in this role.
**What's in it for you?**
* A great starting salary of £11,908.69 rising to £12,192.43 after 8 months of being here, plus incentives and bonuses
* Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year
* Support in carving your own career path: we are passionate about developing our people and will support you in achieving the career you want
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts
* Volunteering days, so you can give back to your local community
* Optional Private Healthcare and Dental, to protect you and your family
* A great team culture, meaningful support, and tailored training to help you build a lasting career
**Essential Qualifications**
* Previous experience in a customer-facing role, preferably in a call center or sales environment
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Basic computer skills and proficiency in Microsoft Office
* Ability to work independently and as part of a team
**Preferred Qualifications**
* Previous experience in a similar role within the industry
* Knowledge of EE and BT products and services
* Experience with CRM systems and customer relationship management
* Ability to work flexible hours, including evenings and weekends
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Basic computer skills and proficiency in Microsoft Office
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Ability to work with a high level of accuracy and attention to detail
**Career Growth Opportunities and Learning Benefits**
* Opportunities for career advancement and professional development
* Access to training and development programs to help you build a lasting career
* Mentorship and coaching from experienced team members
* Opportunities for growth and development within the organization
**Work Environment and Company Culture**
* arenaflex is a dynamic and fast-paced organization, committed to delivering exceptional customer experiences
* Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join us on this journey
* We offer a flexible and supportive work environment, with a focus on work-life balance
* Our team is committed to delivering exceptional customer service, and we're looking for individuals who share this commitment
**Compensation, Perks, and Benefits**
* Competitive salary: £12,535.33 rising to £12,843.13 after 8 months in role, plus uncapped commission!
* Part-time: 20 hours per week
* Remote work opportunity: work from the comfort of your own home
* Immediate openings available: start date is 18th November 2024
* Fixed shift pattern: Monday to Friday, 16:45-21:00
* Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year
* Support in carving your own career path: we are passionate about developing our people and will support you in achieving the career you want
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts
* Volunteering days, so you can give back to your local community
* Optional Private Healthcare and Dental, to protect you and your family
**Conclusion**
If you're a people person with a passion for delivering exceptional customer experiences, we want to hear from you! arenaflex is seeking an experienced Part Time Customer Advisor to join our team, working remotely from the comfort of your own home. With a focus on flexibility and work-life balance, we offer a unique opportunity for individuals to build a lasting career while maintaining a healthy work-life balance. Apply now and take the first step towards a rewarding new role!
**How to Apply**
To apply for this exciting opportunity, please click on the link below: