Spencer's is a company focused on creating a fun and inclusive work environment. They are seeking a Field Service Animatronic Technician to inspect, maintain, and repair animatronic displays across multiple store locations, ensuring high standards and enhancing the guest experience.
Responsibilities
- Inspect, maintain, and repair ISE animatronic displays and accessories across multiple store locations
- Ensure visual and operational standards are upheld to enhance the guest experience and drive sales
- Collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates
- Travel to assigned store locations for scheduled maintenance and urgent repairs
- Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance
- Perform preventive maintenance to minimize downtime and extend equipment lifespan
- Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests
- Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts
- Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements
- Submit expense reports using expense application
- Use of excel and file organization to track and maintain completed work and outstanding issues
- Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals
- Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team
- Participate actively in daily and weekly team calls
- Perform other duties as assigned
Skills
- High School Diploma or GED
- Proficiency in Microsoft Office to include Word, Publisher, and Excel
- Ability to travel extensively
- Self-starter with excellent communication skills
- Detail-oriented with proven ability to understand and interpret visual presentation directions
- Mechanical/engineering experience to handle repairs in a timely fashion
- Ability to work independently as well as in a team environment
- 4-year college degree
- 1+ year of experience with Spirit Halloween
Company Overview
- We are a lifestyle retail company with two unique brands located throughout the U.S., Canada, and online. It was founded in 1947, and is headquartered in Egg Harbor Township, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://www.spencersonline.com/.
Company H1B Sponsorship
- Spencer's has a track record of offering H1B sponsorships, with 9 in 2025, 9 in 2024, 6 in 2023, 5 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.