Job Description:
• Act as a subject matter expert for Supervision and Digital Compliance customers, guiding them through regulatory requirements and best practices.
• Coordinate with internal departments and partners to drive complex deployments and ensure timely project completion.
• Collaborate with customers to solve unique compliance use cases, sharing best practices to maximize the value of the Supervision platform.
• Work with the team to prioritize functions and determine avenues to streamline and optimize review processes via scripting or advanced policy logic.
• Act as the bridge between Professional Services and Product Management and Engineering to provide feedback on Supervision product updates and feature requests.
• Assist Proofpoint Sales teams with scoping prospective Supervision projects to ensure accurate project scoping and statements of work.
Requirements:
• 5+ years of relevant consulting experience, preferably within the financial services or regulated industry sectors.
• Strong preference given to previous direct Supervision-related experience.
• Proven ability to manage multiple customer engagements concurrently while maintaining quality, meeting deadlines, and balancing shifting priorities.
• Ability to translate legal and compliance requirements into effective technical detection policies using tools such as regular expressions, Boolean logic, and proximity operators.
• Experience working with Active Directory and Azure Active Directory to model and map complex user hierarchies, roles, and attributes.
• Strong analytical skills to evaluate large datasets, reduce false positives (“noise”), and optimize compliance review workflows.
• Familiarity with data governance and privacy regulations (e.g., FINRA, SEC, GDPR) as they apply to electronic communications monitoring.
• Experience using PowerShell for administration, automation, and troubleshooting; familiarity with Power Query and VBScript for data transformation, reporting, and workflow support.
• Hands-on experience consuming RESTful APIs for data extraction, system integration, and process automation, including authentication methods and basic error handling.
• Proven experience supporting software for Fortune 500 or other large-scale global customers.
Benefits:
• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities