Senior Manager, Client Success

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. As our Senior Manager of Client Success, you will serve as a trusted advisor and reliable advocate for clients, overseeing the client experience throughout the full revenue cycle. Requirements Bachelor's degree in healthcare administration, business, or related field (Master’s preferred) 7+ years of experience in revenue cycle management, healthcare operations, or client success roles Physician billing experience in specialty groups preferred; radiology, surgical, primary care, and/or others Strong knowledge of RCM processes, including billing, coding, claims management, and reimbursement Excellent communication, interpersonal, problem-solving, and leadership skills Proficiency in utilizing and optimizing EMR systems such as eClinicalWorks, NextGen, Epic, or Meditech Excellent written and oral communication skills (including presentation experience) required Advanced computer skills including knowledge of patient accounting systems, analytic tools, and Microsoft Office Suite Strong track record in managing multiple clients and priorities effectively Demonstrated success in performance monitoring, revenue optimization, and process improvement Strong analytical skills with experience in financial reporting, KPI tracking, and revenue performance analytics Familiarity with healthcare compliance regulations such as HIPAA, CMS guidelines, and payer requirements Benefits Competitive benefits package Originally posted on Himalayas