Note: The job is a remote job and is open to candidates in USA. ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate will be responsible for reviewing title commitments and addressing inquiries from clients and agents, ensuring high-quality service and customer loyalty.
Responsibilities
- Review daily reports to ensure completion of assigned duties
- Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
- Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
- Review Work In Progress reports to ensure completion
- Review and respond to management inquiries, as needed
- Respond to escalated routes and questions from customers
- Process orders in accordance with ServiceLink and client requirements
- Meet minimum daily production quota while maintaining a high degree of quality
- Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements
- Maintain open communication with team members and team leader
- Develop relationships with our vendors and our co-workers
- Perform all other duties as assigned
Skills
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- High School diploma or equivalent required
- Practical work experience within real estate industry
- Proven customer service skills
- Proficiency with personal computers
- Excellent customer service and communication skills
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
Company Overview
- ServiceLink offers asset management, insurance, and mortgage loan services. It is a sub-organization of Fidelity National Financial. It was founded in 1967, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.svclnk.com.