Note: The job is a remote job and is open to candidates in USA. CCMSI is a leading Third Party Administrator that partners with global clients to manage complex risk management challenges. They are seeking an experienced Multi-Line Liability Claim Representative II to manage commercial auto and trucking liability claims, ensuring exceptional service through strong investigative skills and proactive communication.
Responsibilities
• Investigate, evaluate, and adjust multi‑line liability claims (property damage & bodily injury) in accordance with CCMSI standards and state requirements
• Manage claims involving commercial vehicles, trucking exposures, and third‑party liability
• Determine coverage, assess liability, and develop defensible claim strategies
• Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed
• Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines
• Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations
• Engage, coordinate, and manage defense counsel or other external vendors when appropriate
• Identify and pursue subrogation opportunities
• Maintain detailed and timely claim documentation, diary management, and financial reporting
• Support excess reporting requirements and client communication needs
• Deliver consistent, high‑quality service with professionalism and integrity
Skills
• Valid adjuster licenses in all jurisdictions except Alaska and Hawaii
• Experience handling property damage and bodily injury claims
• Strong communication and customer service skills
• Excellent time‑management and organizational abilities
• Ability to work independently in a remote setting with strong accountability
• Proven analytical, negotiation, and decision‑making ability
• Reliable, predictable attendance during business hours
• Commercial Auto or Trucking liability experience
• Litigation management experience
• Associate degree or higher
• Experience working within a TPA is helpful
Benefits
• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment
Company Overview
• CCMSI is a third-party administrator for workers' compensation and property/casualty self-insurance programs. It was founded in 1978, and is headquartered in Danville, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.ccmsi.com.