Part Time Customer Service - REMOTE OPPORTUNITY, 20-25 hours per week
? *Part Time Customer Service - REMOTE OPPORTUNITY, 20-25 hours per week**
Orkin LLC - Atlanta, GA 30301 (Buckhead area) **At Orkin, our purpose is to help protect the world where we live, work and play.** We have a full service **Customer Contact Center** with dedicated inbound and outbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Our **Customer Care... Agents** are key to providing customers with our service and product information. ? *The Successful Customer Care Agent will:** ? Manage and resolve customer inquiries by using available resources to research required information ? Update job knowledge by studying changes as released by the field and participate in educational opportunities ? Accurately process payments and answer billing inquiries ? Influence customer to recognize the value in remaining or becoming a Rollins customer and offer solutions that meet their current needs ? Develop and maintain positive business relationships with customers ? Handle customer information responsibly and ensure customers privacy as per FCC regulations ? *We Offer** ? Variety of Schedules (Schedule may include nights and/or weekends). PT schedule, 20-25 hours ? Two week quality Training Program that equips you with the skills and knowledge to be successful. ? Ongoing training to grow professionally. ? Great pay and incentives ($14/hour plus 3% sales commission). ? 401(k) plan with company match, employee stock purchase plan. ? Currently all work from home opportunities. ? *W** ? Founded in 1901, Orkin Pest Control, we are a national residential and business service provider ? We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers ? As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM ? Recession resistant business; sustained profitable growth; strong management ? Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA ? High energy, fun and collaborative work environment with a high performing inbound lead generation strategy ? **Are you ready to write your ORKIN CAREER*** ? *Requirements:**
We require ability to pass a drug screen and background check. Must pass pre-employment skill set assessment.
? *Experience** Preferred
? 1 - 2 years: service-based, remodeling or construction industry sales
? 1 - 2 years: sales experience
? 1 - 2 years: Direct sales/phone sales in or out of a call center environment
? *Education** Required
? High School/GED or better
? *Skills** Required
? Business Development
? Dependability
? Oral Communication
? Scheduling
? Multitasking
? Customer Focus
? Computer
? *Behaviors** Required
? Innovative: Consistently introduces new ideas and demonstrates original thinking
? Enthusiastic: Shows intense and eager enjoyment and interest
? Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
? Dedicated: Devoted to a task or purpose with loyalty or integrity
? *Motivations** Required
? Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
? Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
? Self-Starter: Inspired to perform without outside help
? Financial: Inspired to perform well by monetary reimbursement
Preferred
? Peer Recognition: Inspired to perform well by the praise of coworkers
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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