Position Overview
215 Marketing is seeking a highly detail-oriented Finance and Billing Operations Administrator to support our operations team. This role is responsible for managing day-to-day billing, payroll coordination, financial integrity, and related tasks to ensure accuracy, consistency, and reliability across our internal operations and client billing processes.
This position is critical to maintaining strong cash flow, accurate reporting, and operational trust across teams. The ideal candidate combines strong organizational skills, financial diligence, and comfort working across multiple systems in a fast-paced agency environment.
Minimum Requirements:
• 2+ years of experience in billing, finance administration, payroll, or accounting support
• 2+ years of experience working with invoicing, payments, or accounts receivable
• Experience processing payroll and/or contractor payments
• Experience supporting financial reporting, reconciliations, or cost tracking
• Quickbooks and/or Stripe platform-centric experience a plus
• Strong attention to detail and accuracy
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to function autonomously and manage recurring deadlines
• Ability to multitask in a high-energy, collaborative, team-oriented environment
• Bachelor’s Degree (or equivalent professional experience)
Responsibilities / Role:
• Manage client billing across portal-based and manual payment workflows
• Generate, send, and track invoices, sales receipts, and payment authorizations
• Troubleshoot and resolve client billing issues, failed payments, and discrepancies
• Follow up on outstanding invoices and ensure timely payment collection
• Process payroll for full-time employees and contract team members
• Coordinate contractor payments across multiple payment platforms
• Maintain accurate financial records, including cash flow, cost tracking, and reconciliation reports
• Track monthly actuals versus planned spend for subscriptions, tools, and advertising
• Support monthly reporting and reconciliation efforts with accounting leadership
• Manage payment methods across advertising platforms and subscriptions
• Assist internal team members with billing-related questions and portal usage
• Monitor billing and notification inboxes and respond in a timely manner
• Identify system or portal issues and relay them to the appropriate internal teams
Expectations:
• You must have serious attention to detail. Success in this role depends on accuracy and consistency.
• You must be highly organized. Managing multiple recurring financial workflows requires structure and discipline.
• You must be a team player. This role supports leadership, accounting, and client-facing teams.
• You must possess strong communication skills, especially when resolving billing or payment issues.
• You must be a critical thinker, capable of identifying discrepancies and resolving them proactively.
• You must have a tendency to continuously challenge yourself and improve processes over time.
Competitive Compensation:
• Salary range of $50,000 - $62,500 + Benefits
• Benefits package including:
• 401(k) plan with company match
• Paid vacation, personal, and sick time
• Medical, vision, and dental insurance
• Company happy hours and holiday parties
• Collaborative, supportive team environment
• Opportunity to contribute to the operational success of a growing agency
About 215 Marketing:
We’re a performance marketing agency located in Philadelphia, serving clients across North America. The majority of our focus is in growth marketing, where we support our clients with effective and efficient lead generation, a strong analytics infrastructure, high-converting websites, and integrated CRMs.