**Join arenaflex, a leading innovative and progressive healthcare company, as a direct-hire, remote customer service representative.**
**About arenaflex**
arenaflex is a dynamic and forward-thinking healthcare company that has been recognized as a "Great Place to Work" since 2018. Our mission is to provide exceptional patient care and support to our clients, and we're seeking talented individuals to join our team. If you're looking for a career opportunity with a growing company and live in the Central and Mountain Time zones, this could be the perfect fit for you!
**Job Highlights:**
* **Immediate openings available**
* **Remote work opportunity** with a competitive salary
* **Central and Mountain Time zones only**
* **Monday to Friday schedule** with potential for overtime as needed
* **Full benefits** on the first of the month following 30 days of employment, 401K, PTO, annual bonus, and more!
**Job Description:**
As a remote customer service representative at arenaflex, you will play a vital role in supporting our growing team. Your primary responsibility will be to respond professionally to inbound service requests from patients and physicians, providing accurate information and timely follow-through to requests requiring extensive research and response.
**Key Responsibilities:**
* Respond to inbound service requests from patients and physicians in a professional and courteous manner
* Provide accurate information and timely follow-through to requests requiring extensive research and response
* Work in a fast-paced, structured environment with established standards, guidelines, and procedures
* Maintain composure and patience while speaking with patients and physicians
* Type with speed and accuracy, familiarity/working knowledge of Microsoft Office Suite (mastery not needed) and modern office procedures
* Prior experience with various call center solutions is a plus
**Essential Qualifications:**
* Associate's degree (A.A.) or equivalent from two-year college or technical school
* At least one year of prior customer services experience
* Equivalent combination of education and prior experience where two years' experience equals one year of schooling may be used for education requirement
* Strong communication skills and ability to speak clearly, using appropriate grammar and word choice
* Displays professional telephone etiquette and ability to use advanced phone systems
* Ability to establish priorities, work independently, and manage objectives with little supervision
**Preferred Qualifications:**
* Prior experience with various call center solutions
* Foreign language fluency is a plus
**Why arenaflex?**
arenaflex wants you to succeed, and we offer the support you need along the way! Our company culture values people and is dedicated to getting to know you and advocating on your behalf with our network of employers across the country. Our recruiters will help guide you with career tools and resources, and we're pleased to offer a comprehensive benefits package to our field associates that provides peace of mind as you live and work.
**Work with a staffing firm that works for you!**
arenaflex is a leading staffing firm that has helped tens of thousands of people find outstanding career growth opportunities. We truly value people and are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our recruiters will help guide you with career tools and resources, and we're proud to offer a wide range of rewarding career options.
**What Field Associates Say:**
* "They don't make you pay to search for jobs, they are searching for you"
* "PrideStaff was able to find what job fit me"
* "Without them I wouldn't have the position I have now"
**Apply Now!**
If you believe you have what it takes to join our team, submit your application without delay. We're keen to hear from talented candidates like you.