**Join arenaflex, a leading global organization, in shaping the future of air travel and discover a world of opportunities!**
At arenaflex, we're on a mission to become the best airline in the history of flying. Our shared vision - Connecting People, Joining the World - goes beyond getting people from one place to another. It means that as a global organization operating in many regions around the world with millions of customers and thousands of employees, we have a great responsibility to uplift and provide valuable opportunities in the places where we work, live, and fly, and we can do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire thousands of people across every area of the airline. Our careers include a competitive benefits package designed to keep you happy, healthy, and well-traveled. From employee-led "Business Asset Gathering" communities to top-notch benefits like parental leave, 401k, and perks like available travel space, arenaflex is truly a unique work environment. Are you ready to explore the far corners of the globe?
**About arenaflex's Digital Innovation Team**
We believe that attention drives innovation and is the foundation of everything we do. arenaflex's Digital Innovation team spans the globe and is comprised of diverse individuals working together with cutting-edge technology to build the best airline in the history of flying. Our team designs, develops, and maintains highly scalable technology solutions infused with innovative models, data analysis, and digital solutions.
**Job Summary and Responsibilities**
Senior Data Analyst - IT is a data-driven leader who has a passion for data, analysis, and program execution with the ability to dive into details, evaluate the 10,000-foot view, and focus on process improvement. Building and maintaining strong relationships with key stakeholders across Digital Channels, Personalization, and Loyalty innovation groups with a good understanding of the business, as well as collaborating with a dedicated team and being an issue solver are the keys to success in this role. This team will decipher data collected from various sources, identify patterns and trends, and transform it into actionable insights that improve Functional Excellence (FE). This role requires a strong communicator with a passion for finding the signal in the noise and the ability to come up with enhancements to applications and metrics to be measured. Should be comfortable interacting with engineers, platform teams, business experts, customer experience, and management to drive change based on data. The team will work closely with Advanced Tasks Community (ATC) on functional metrics.
**Key Responsibilities:**
* Analyzes the digital performance of applications/frameworks affecting business functionality of applications/frameworks
* Understands the right questions to be asked on the platform data related to Digital Channels
* Creates streamlined and comprehensive data analysis workflows
* Areas of focus will include, but are not limited to:
+ Data Representations
- Application performance analysis
- Error patterns, top factors contributing to errors
- Identify, design, and execute internal process improvements: recommendations for improvement and increased flexibility
+ Data Visualization and Coding
- With technical expertise, constructs trusted data products including dashboards and reporting items to support Digital Channels, Personalization, and Loyalty leadership in making data-driven decisions on application performance
- Collaborates with US and India Data Center teams to develop dashboards
- Tracks new platform updates and application releases and cycles and learns the current application/frameworks to explore system performance, dive into errors, response time, service logs, define new data collection and labeling, create comprehensive dashboards
- Conveys and communicates updates to leadership, as well as assembling standard presentations
* arenaflex is an equal opportunity employer. arenaflex initiates, employs, trains, adjusts, and advances regardless of race, religion, diversity, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
**Required Qualifications:**
* Bachelor's degree ideally in Computer Science, Data Science (Math, Statistics, or Finance)
* Computer Science, Data Science, or another quantitative field (e.g., mathematics, statistics, finance, etc.)
* 5+ years in Data Analysis, Business Intelligence, analysis, and data engineering, with 3+ of those years in a Fortune 500 organization
* 3+ years in business platform development
* Experience creating presentations for stakeholders and executives and interacting with all levels of management
* Genuine ability to create a vision, motivate the team towards that vision, and offer support to achieve it
* Broad experience with BI tooling (e.g., PowerBI, Tibco Spotfire, etc...) to create meaningful, rich dashboards
**Advanced Success Information:**
* Experience analyzing business platforms for Web, Mobile Application, Loyalty, Demonstrated expertise in handling large data sets and social data sets (SQL and Non-SQL)
* Ability to study/comprehend business needs, design data/technology metrics that link business processes with quantifiable platform results, Grasp basic measurement/Objective Settings
**High-Level SQL Skills:**
* Strong critical thinking skills, using data to solve problems
* Excellent writing, communication, and presentation skills
* Should be legally authorized to work in the US for any employer without sponsorship
* Successful completion of interview expected to meet work capability
* Reliable, consistent attendance is a fundamental requirement of the position
**Preferred Qualifications:**
* Graduate degree ideally in Software Engineering, Aviation Management, or Operations Research
* Software Engineering, Data Systems, avionics management or related degree, Operations Research, MBA
* Google Data Analysis Professional Certification, Power BI Data Expert Partner, AWS Certified Data Analysis, Enterprise Data Warehouse certifications, Palantir, Client-Side performance metrics tools e.g. Quantum Metrics
* 4+ years in a lead role
* Experience with Data Dog /App D/Kibana is a significant plus
* Experience with Enterprise monitoring systems is a plus
* Experience with Palantir Foundry, Microsoft SQL Server Management Studio
* Past airline or travel industry experience is a plus
* Experience with AWS - Redshift, QuickSight, Athena
* Experience with BigQuery
* Continuous integration and delivery using Spry techniques.
* Regression analysis on performance forecasts, exp. in various regression techniques
**Top 10 Interview Questions:**
* Can you tell us about yourself?
* What interests you about this position?
* What are your strengths?
* What are your weaknesses?
* Can you give an example of a time when you solved a problem creatively?
* How do you handle stress and pressure?
* How would you describe your work style?
* Can you tell us about a time when you had to work with a difficult colleague or supervisor?
* How do you stay organized and prioritize tasks?
* What are your long-term career goals?
**Required Documents:**
* Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
* Document: Qualifications certificate with mark sheets.
* Passport size Photographs
* Signature
**How to Apply:**
* All the eligible candidates can as mentioned below
* Read the official notification carefully From the Official Website.
* Read the Notification Carefully Before Applying.
* Fill out The Application Form (The link Is Given Below)
* Attach the Required Document and Passport Size Photo with Signature.
* Then Submit. Done.