Customer Service Representative (Remote in Kentucky)

Description: ? Engage directly with pharmacy customers who contact Chewy for a variety of topics. This will primarily be via inbound calls and other communication platforms. ? Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. ? Go above and beyond to ?wow? our customers. We aren?t looking for order-takers or script-readers ? we?re searching for those who can engage with our customers and think critically to help our customers and provide solutions while adhering to high safety and regulatory standards. Requirements: ? 1-2 years working in a customer-focused environment ? Excellent communication skills ? Ability to multi-task and think critically ? Flexibility to shift schedule and work overtime as needed ? Must be able to pass background check for KY Rx Tech license ? Show up committed to be your best! Benefits: ? Competitive pay and benefits ? You will focus on excellence and take pride and great care in... everything you do ? We have a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work. You will be part of a team that is committed to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service ? We?ll empower you to build, grow, and unleash your full potential