iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team. This role involves a mix of finance and technology, focusing on delivering high-quality products while assisting clients with various tasks and maintaining software applications.
Responsibilities
- Analyze and explain portfolio performance results
- Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
- Analyze private equity and hedge fund statements for input into system
- Consolidate data from multiple sources and custodians
- Provide accurate and timely statements and data entry
- Generate reports as needed
- Work with clients and partners to resolve data issues
- Develop and strengthen client relationships via client on-boarding, client account setup, training, day-to-day support and issue management
- Maintain software maintenance, system setup and configuration which includes new client setup, new financial account and asset set-up and classification
- Assist in data feed management, creating custom reports based on client-specific needs, liaise with the vendor partners for enhancements, and system data issues
- Work with the team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications
- Establish operational effectiveness through the development, adoption of policies, procedures, and controls
Skills
- Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field
- Excellent customer relations skills
- Foster and maintain effective relationships
- Proactively assess and act upon client and company needs
- Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
- Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
- Comfortable with technology, software tools and applications and able to learn new software quickly
- Strong MS Excel and PowerPoint skills
- Basic knowledge of database concepts, and any type of programming and a working knowledge of Photoshop, HTML design, or similar tools
- Knowledge of liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA, alternative investments, performance reporting calculations and methodologies, portfolio management and rebalancing, as well as how RIA investment advisors work
- Critical thinker that possesses strong problem-solving skills and can summarize information clearly and concisely, both written and verbally
- Devotion to collaboration and ability to thrive in a team environment while working independently
Benefits
- Equity for all full-time employees
- Annual performance bonus
- Comprehensive benefits package
- Employer matched retirement plan
- Generously subsidized healthcare
- 100% employer paid dental
- Vision
- Telemedicine
- Virtual mental health counseling
- Parental leave
- Unlimited paid time off (PTO)
Company Overview
- iCapital is a fintech platform for alternative investments and investors. It was founded in 2013, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://icapital.com.
Company H1B Sponsorship
- iCapital has a track record of offering H1B sponsorships, with 7 in 2026, 33 in 2025, 20 in 2024, 27 in 2023, 11 in 2022. Please note that this does not guarantee sponsorship for this specific role.