Job Description:
• Lead and oversee a team delivering enhancements, support requests, and break-fixes within defined SLAs
• Monitor and maintain Clarity/Caboodle systems for performance, stability, and data integrity
• Implement and manage data quality, security, and compliance processes
• Administer ETL workflows and manage custom table creation, extracts, and schema changes
• Troubleshoot and resolve issues, collaborating with stakeholders, IT teams, and end users
• Plan and execute upgrades, patches, and system maintenance for Clarity/Caboodle/SlicerDicer environments
• Design, develop, and maintain reports, dashboards, and visualizations using Epic Clarity, Caboodle, Reporting Workbench, Radar, and Chronicles
• Translate business requirements into technical specifications and actionable insights
• Provide end-user training, documentation, and ongoing support
• Lead daily scrums and status reporting with leadership and project teams
Requirements:
• Epic Certifications: Active in Epic Clarity and Caboodle (required)
• 3+ years working with Epic Clarity/Caboodle (enhancements, break-fixes, and support)
• 5+ years of experience with documentation, change management, and technical operations
• Proven success in performance optimization, data warehouse management, and ETL process oversight
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple projects and collaborate effectively in a consulting environment
Benefits:
• Annual performance bonus
• Additional benefits and perks may also be available, depending on the position and employment terms