As a Voice Data Entry Agent, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You?ll be held to a high quality of work standard and will be a contributor to the quality control process.
What will you do…
? Involved with either voice or non-voice processes, as required.
? Manage either inbound/outbound calls in a professional manner.
? Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
? Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
? Data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses.
? Responsible for timely and quality execution of tasks.
? May be required to perform additional duties and tasks as required by the Company.
? Pay rate: $16USD/hourly
Why we think this job is great:
? It?s a full-time, 100% remote position where you?ll work from home.
? You?ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you.
Qualifications:
? Willing to work on both, voice and non-voice processes.
? Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
? Excellent written and verbal communication skills.
? Available 40 hours per week starting immediately
? Adaptable and flexible, demonstrating abilities to work with process and information changes
? Ability to work independently or as an active member of a team
? Can support a WFH set-up
? Have a stable internet connection.
? A computer-savvy candidate is preferred.
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