Job Description:
• Leading and developing a high‑performing enterprise sales team focused on large strategic growth opportunities
• Driving bookings, revenue, and margin expansion across TTEC Digital’s CX, CCaaS, AI, CRM, and managed services portfolio
• Establishing and fostering executive‑level relationships with clients and our key strategic partners
• Ensuring excellence in pipeline creation, forecasting, sales discipline, and account strategy to achieve and exceed quota objectives
• Collaborating deeply with professional services, delivery, operational leaders, and cross‑functional TTEC teams to ensure cohesive go‑to‑market motion and world‑class client outcomes
• Maintaining a strong understanding of emerging trends across CX, AI, digital channels, analytics, workforce engagement, and CCaaS transformations
• Providing industry thought leadership and competitive insights to support solution innovation, partner alignment, and sales effectiveness
Requirements:
• 10+ years of enterprise sales and sales leadership experience selling PaaS, CX/CCaaS platforms, and/or AI professional/managed services
• Proven ability to develop, influence, and grow C‑suite and senior executive relationships within large enterprise environments
• Demonstrated success in winning and expanding multi‑year, multi‑million‑dollar strategic transformation deals
• Strong experience developing go‑to‑market strategies, sales plans, and growth frameworks for cloud and digital transformation portfolios
• Expertise or familiarity with leading CX and CCaaS platforms (e.g., Microsoft, AWS, Google, Cisco/Webex, Genesys, NICE, Talkdesk, Zoom, Five9, Salesforce, ServiceNow, Zendesk, Pega, etc.)
• Strong presentation, negotiation, and executive communication skills
• Bachelor's degree preferred
Benefits:
• Medical, dental, vision
• tax-advantaged health care accounts
• financial and income protection benefits
• paid time off (PTO) and wellness time off.