Posted: Feb 19, 2026
US Mortgage Loan Shipper Department: Operations Employment Type: Full Time Location: Bank Operations Description Prepare, organize and ship mortgage loans to investors. A friendly attitude and ability to work in a team environment is required in this high activity department. Key Responsibilities Reviews closed loan files for completeness prior to shipping to the Investor Retrieves loan file documentation and investor specific requirements for purchase Delivers imaged loan files and some original documents to the Investor Reviews Investor Suspense Reports daily to identify loans that have been suspended for purchase Logs updates from Investors to our LOS Reviews and obtains clarity from the Investor when needed to determine the suspense item and requirements to cure the defect Reviews loan file to determine if suspense information is available and works with internal and external resources to obtain needed documentation to cure suspense items timely Uploads suspense documents to LOS and Investor sites for review and purchasing of loans Notifies management of incurable defects or unresponsive internal or external resources Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks. Skills Knowledge and Expertise Familiar in using office applications Proficient communication skills Great personality Must be detailed-oriented Encompass Knowledge is a plus Benefits Above market salary HMO with free dependent Paid leave incentives Performance based Incentives Quarterly Company Events In-depth training for career growth Great Company Culture and HR experience Apply Job!