Twilio Flex Expert Needed to Set Up a Contact Center

I’m looking for an experienced Twilio Flex expert to help me set up and customise a contact center for my business. I already use Twilio for calls, SMS, and automation, but I want to transition to Twilio Flex for a more efficient contact center solution. Scope of Work: ✅ Twilio Flex Setup: Enable Flex within my existing Twilio account and configure the platform. ✅ Features to Implement: SMS Window: Real-time SMS messaging inside Flex. Contact List: Display contacts (integrate with Google Sheets, Twilio Sync, or a CRM). Dialler: Allow agents to call contacts directly from Flex. Call & SMS History: Show past interactions for each customer. ✅ Integrations: Sync with my current Twilio phone numbers and automation setup. ✅ Automation: Set up call routing, automatic SMS replies, and priority handling. ✅ Training: Brief overview to help my team use the new system efficiently. Ideal Candidate: Strong experience with Twilio Flex, Twilio APIs, TaskRouter, Studio, and Functions. Familiar with integrating Google Sheets, CRMs, or external databases. Experience in building call/SMS workflows in Twilio. Can work independently and provide guidance on best practices.