Posted: Feb 20, 2026
About the position The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment. Responsibilities Respond to customer requests for banking transactions. , Answer customer inquiries and provide solutions to meet their needs. , Build customer loyalty and advocate for customer satisfaction. , Balance cash, daily transactions, vault, and ATM. , Ensure compliance with regulations and reporting requirements. , Follow information security policies to protect customer privacy. , Assist with opening and closing the banking center. , Sell bank products and make customer referrals to support sales goals. , Participate in daily/weekly meetings and coaching sessions. Requirements High School Diploma or Equivalent. , 3 months of sales, cash handling, or related experience. Nice-to-haves Benefits Base Pay PLUS Bonuses , Medical, Dental and Vision Insurance , 401k , Health Savings and Flexible Spending Accounts , Vacation/Sick Time , Paid Holidays , Paid Parental Leave , Tuition Reimbursement Apply Job!