Senior Sales Manager

COMPANY INFORMATION Probi® is a global leader in biotic solutions, dedicated to researching, manufacturing, and delivering high‑quality biotics for dietary supplements and functional food and beverage applications. Rooted in science, and working closely with customers and research partners, Probi aims to empower people worldwide to take control of their gut microbiome, helping them live healthier, longer lives. Founded in 1991 in Sweden, Probi has grown to serve more than 40 markets and holds numerous global patents. As part of Symrise AG, the company benefits from expanded capabilities, resources, and worldwide reach, further strengthening its position as an innovation leader in the biotics category. Why Us? Because We're Not Just a Company; We're a Community: - People Focus: Probi isn't just about products; it's about the people behind them. Join a community that values collaboration, diversity, and the unique contributions each team member brings. - Own It Culture: At Probi, we believe in empowerment. Our 'Own It' culture means you're not just following a script; you're part of shaping it. - Sustainability Matters: We're committed to a sustainable future. Join a team that cares about the environment, values responsible practices, and is dedicated to making a positive impact. We are currently seeking candidates for our Senior Sales Manager position to work remotely as part of our Sales Team. This full-time position reports to the North America Sales Director, and the ideal candidate is based in the U.S. Midwest region to support customer engagement, regional travel, and in-person business development Schedule is Monday through Friday, 8:00 AM through 5:00 PM, with up to 50% travel.  POSITION SUMMARY The Senior Sales Manager is responsible for driving new business growth by identifying, prospecting, and securing new customer partnerships. This role builds strong, influential relationships across all levels of a customer organization — both strategic and operational — to deepen engagement between Probi and key accounts. In this position, you will develop and execute strategic account plans for high‑priority customers, partnering closely with Sales and Marketing to align on goals, strategy, and execution. To be successful, you will proactively manage a robust sales pipeline, generating new business while supporting the growth and maintenance of existing accounts. This role requires a results‑oriented, relationship‑driven sales professional with the ability to influence, strategize, and deliver in a dynamic commercial environment. KEY JOB DUTIES - Deliver revenue and growth targets with assigned customers in accordance with annual sales budget. - Act as the primary interface between customers and Probi. - Carry out specific responsibilities in each step of the sales process, which include, but are not limited to: - Identify prospective customers; - Develop, execute, document, and maintain sufficient customer sales opportunities; - Facilitate and execute contract and licensing negotiations with customers; - Establish relationships with individuals at all levels of the customers’ organization; - Present the features and benefits of Probi products and services including clinical research; - Conduct on-site sales meetings with customers and prospects including key stakeholders from both organizations. - Develop short- and medium-term commercial plans with input from different functions such as marketing, product management, R&D. - Align go-to-market activities in the region and coordinate with marketing and sales team members. - Complete appropriate reporting of all sales activities, including call reports in CRM database. - Continuously improve comprehensive product and service knowledge, relevant industry familiarity, and sales techniques to answer the majority of questions posed during typical engagements with prospects and customers. - Take direction from management and escalate/delegate appropriately to peers and other personnel at Probi. - Exhibit a professional demeanor and the ability to establish rapport with prospects, customers, and co-workers. - Adhere to company policies and guidelines as described in the Company Employee Handbook. - Special projects as assigned. Special projects may include development of strategic sales plans for top key accounts, mentoring peers, and traveling with other account managers to offer support and coaching. COMPANY REQUIREMENTS - Must be able to read, write, and converse in the English language.  - Must be able to pass background check.  - Maintain good attendance.  - Perform other projects / duties as assigned.  WORK EXPERIENCE AND EDUCATION REQUIREMENTS  - Bachelor’s degree, preference for biology, chemistry, nutrition, or food science. - Minimum 10 years of previous sales experience preferable in the processed food, food ingredient, or dietary supplement industry. - Experience with CRM database, SalesForce is preferred. - Experience with ERP systems, Microsoft Business Central is preferred  - Excellent verbal and written communication.  - Attention to detail.  SOME OF OUR US BENEFITS - Medical, vision, and dental coverage after 30 days (and first day of the following month). Three (3) plans to choose from. - Long-term and short-term disability insurance at no cost to employee. - PTO (Paid Time Off) accrues on hire with up to 4 weeks (20 days) for new hire and increases the longer you are with the company. - Participation in the company 401(K) and Roth plan after 6 months of employment with up to 4% employer match.   - Ten (10) paid holidays. - 17 hours per calendar year, to go out and volunteer in your community! - Employee Assistance Program - Learning and Development Opportunities - Team-building events throughout the year including summer and winter celebrations. At Probi USA, we believe hiring should be fair, objective, and centered around helping candidates succeed. That’s why we have partnered with Alva Labs’ to use science-based and fair assessments. The Psychometric Assessments from, Alva Labs help us understand key traits—such as logic and personality—that contribute to success in this role.   Many Candidates tell us they enjoy taking these assessments as it gives them personal insights on how they naturally work and help support why they would fit in a role that is fair and unbiased.   Please watch for an email from Alva Labs with your assessment link. Completing the assessment is required to move forward in our process. Thank you for taking this important step with us! Probi USA is an Equal Employment Opportunity (EEO)/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status or any other protected factor.   IND123