Senior Product Manager - Amex Offers

Join Our Team and Shape the Future of Digital Payments We're seeking a highly skilled Senior Product Manager to lead the transformation of our Amex Offers platform, a cutting-edge digital marketing solution that empowers our merchant partners to create targeted offers and reach desired customers. As a key member of our team, you'll drive the development of innovative products and experiences that deliver a seamless and collaborative client experience for both merchants and internal stakeholders. In this role, you'll have the opportunity to work with a talented team of professionals who share your passion for innovation and customer satisfaction. You'll be responsible for leading the development of Amex Offers, collaborating with cross-functional teams, and driving the adoption of new technologies and processes that enhance our platform's capabilities. Responsibilities: Lead the development of Amex Offers, a digital marketing platform that enables merchants to create targeted offers and reach desired customers Collaborate with Technology to define the architecture and deliver new Amex Offers capabilities and experiences Champion collaboration across Products, Plans, Data Science, Technology, Marketing, Operations, Aligning, Compliance, and Legal teams Understand the client, both merchant and internal stakeholders, and their unique needs to define features and user stories Define automated process flows to optimize the end-to-end Amex Offers workflow in collaboration with marketing, operations, and platform teams Define and track product metrics and KPIs Partner closely with the customer research and analytics team to integrate customer feedback and metrics into the product roadmap Requirements: 3+ years of experience in product management, working in lean and agile teams Proven ability to self-start, identify opportunities, and work with a high degree of independence Experience translating customer data, insights, and feedback into informed product strategies and roadmaps Passion for customer experience and technology, with the ability to communicate effectively across data science, design, and engineering Experience with customer onboarding and go-to-market is preferred Experience with Agile methodologies, including Scrum, Kanban, and SAFe, is preferred Experience working with advertising platforms is preferred Experience working with B2B/merchant-facing digital products is preferred What We Offer: Competitive salary: $25-$35/hour Opportunity to work with a talented team of professionals who share your passion for innovation and customer satisfaction Collaborative and dynamic work environment Professional development opportunities to help you grow and succeed in your career Recognition and rewards for your contributions and achievements How to Apply: If you're a motivated and talented professional looking for a new challenge, please submit your application, including your resume and a cover letter, to We Want to Hear From You! If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Apply for this job