Senior Manager, Digitally Managed - Lead the Way in Merchant Growth and Development

Join American Express as a Senior Manager, Digitally Managed, and be part of a global team that empowers businesses to thrive. As a key player in our Regional & Centralized Client Group (RCCG), you will drive growth strategies, oversee a portfolio of approximately 90,000 digitally managed merchants, and collaborate with cross-functional teams to deliver exceptional customer experiences. With a competitive salary range of $70,000 to $125,000 annually, bonus benefits, and a comprehensive benefits package, this is an opportunity to take your career to the next level. At American Express, we value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels seen, heard, and valued. As a Senior Manager, Digitally Managed, you will: Develop and execute growth strategies for our digitally managed merchant portfolio Analyze large data sets to inform business decisions and optimize portfolio performance Collaborate with key stakeholders to drive business outcomes and resolve escalated merchant issues Lead and support a team of account specialists to achieve business objectives Stay up-to-date with industry trends and leverage insights to drive business growth To succeed in this role, you will need: Strong analytical and problem-solving skills, with the ability to turn data insights into actionable strategies Excellent communication and interpersonal skills, with the ability to build strong relationships with merchants and stakeholders Demonstrated experience in pipeline management, strategic account planning, and portfolio management A strong growth mindset, with a willingness to adapt to changing business needs and priorities A bachelor's degree and a minimum of 4 years of experience in a related field At American Express, we offer a range of benefits to support your well-being, including: Competitive base salaries and bonus incentives Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working arrangements, including hybrid, onsite, or virtual options 20 weeks paid parental leave for all parents, regardless of gender Free access to global on-site wellness centers and confidential counseling support Don't miss this opportunity to join a dynamic team and take your career to the next level. Apply now to become a Senior Manager, Digitally Managed, at American Express. Apply for this job