**Unlock Your Potential in a Dynamic Role at arenaflex**
Are you a seasoned professional with a passion for driving business growth and developing strategic partnerships? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than the Senior Director, Customer Business Development role at arenaflex!
**About arenaflex**
arenaflex is a leading global consumer goods company that is dedicated to delivering innovative products and solutions to our customers. With a rich history of innovation and a commitment to excellence, we are a company that is always pushing the boundaries of what is possible. Our team of talented professionals is passionate about making a difference in the lives of our customers, and we are seeking a highly skilled and motivated individual to join our team as a Senior Director, Customer Business Development.
**Job Summary**
As a Senior Director, Customer Business Development at arenaflex, you will be responsible for developing, executing, and fostering a collaborative business partnership between arenaflex brands and customers that delivers volume, share, and profit objectives for arenaflex. You will work closely with our customers to understand their business objectives and develop a cohesive vision, business plan strategy, and action plans that will deliver the agreed-to business results.
**Key Responsibilities**
* Execute Long Range Planning and annual Joint Business Plans that incorporate company and customer timelines to ensure maximum execution and volume from joint efforts
* Develop relationships, joint ventures, and have regular contacts with leaders and buyers at CVS and Rite Aid
* Develop long-term, profitable, and sustainable growth across arenaflex and customers' KPIs
* Execute the Customer Business Planning Process and Joint Business Plans that incorporate company and customer timelines to ensure maximum execution and volume from joint efforts
* Volume Forecasting
* Identification and execution against key business drivers
* Long lead time planning with customer to maximize execution
* Effective management of Company's Market Development Funds
* Developing long-term, profitable, and sustainable growth in POG and secondary space
* Omni-Channel thinking along with our Brand & Trade Marketing teams on how we execute in stores, on-line, & in order to drive sales
* Accountable for Annual Gross Sales
* Develop, implement and monitor the customer's Weekly and Annual consumption plan for integration into the overall account business plan
* Utilizes strong customer focus to understand key drivers of business and action customer needs
* In conjunction with sales analyst, collects business, point of sale, and market trend data and analyzes to develop new business growth and opportunities
* Pro-actively works with all internal and external contacts to achieve business goals
* Development of a weekly consumption forecasts
* Tracks and analyzes weekly/monthly results to determine progress against plan and identify gaps and opportunities
* Creates "Close the Gap" plans where required
* Within team, create and maintain weekly activity plans for 4P execution
* Weekly/Monthly internal communication to account of results and gap closing actions
* Pro-actively works with all internal and external contacts to achieve business goals
* Develop and implement business building strategic plans to capitalize on opportunities and mitigate risks
* Integrates arenaflex/Elizabeth Arden's corporate strategy with customer's go-to-market strategy
* In conjunction with the Demand Planning team, maintain up to date Shipment forecast by segment and item
* Develop strategic plans to create opportunities, execute forecasts, and plan contingencies
* Identify opportunities and risks and develop plans for Demand Meetings
* Lead the Demand planning portion for arenaflex and Almay Color Cosmetics with your Replenishment partner; prior to Demand Planning meetings
* Lead, develop and facilitate internal and external relationships in support of the business objectives
* Internal - Develop retail action plans to improve shelf conditions and become more efficient with internal teams below:
+ Sales Insights and Strategies Team
+ Marketing
+ Trade Marketing
+ Finance
+ Logistics and Inventory Management
* External - Key strategic alignment/influence with external teams listed below
+ Category Management
+ Store Operations
+ Beauty Advisor Leadership
* Manage the Market Development Fund (MDF) for the customer's brands to ensure account profitability
* Determines financial needs based on business plans and ROI analysis
* Analyzes event ROI's on incremental investment and opportunities
* Gains authorization for investment
* Tracks actual investment vs. plan to ensure budget adherence and develop modified plans to remain in budget
* Processes account claims on an on-going and timely basis
* Manages the customer P&L to meet objectives set forth by CBD Leadership
* In conjunction with Inventory planning and Logistics team, work to mitigate returns / Markdown risk
* Manage timely shut off of discontinued SKUs based on customer inventory
* Implement markdowns where there is a financial benefit
* Review all New/Bonus PPK's to determine the "right" amount of inventory is sent to each store
* Oversee multiple direct report to include development and performance feedback and coaching
* Provide channel leadership and support on planning, administration, partnerships (i.e. broker support team(s), & collaborate with colleagues within team & across sales
* Performs other related duties as required.
**Essential Qualifications**
* 12+ years direct selling experience within CPG industry required (Cosmetics, specific applicable Channel experience preferred)
* Preferred CPG experience with selling to/managing relationship within drug channel, ideally CVS
* Strategic Thinking
* Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies
* Strong analytical skills and experience converting analytical information into Sales tools to promote sales and profit goals within customer business plans
* Demonstrated ability to take appropriate risks as part of a comprehensive long-range growth plan
* Execution (Initiative & Follow-Through)
* Ability to drive for results and flawless execution
* Ability and desire to operate as a "hands-on" operational leader (in addition to strategic responsibilities)
* Maintain accuracy for assigned product categories (Within arenaflex - includes Brand Drivers for assigned product categories and MDF planner maintenance)
* Demonstrated success of proactively planning and delivering results
* Demonstrated ability to ensure a plan is followed through to completion and corresponding success
* Omni-Channel
* Preferrable experience in managing execution across brick and mortar, e-Commerce and social spaces
* Innovation & Creativity
* Experience developing successful new business building ideas based on total understanding of the customer's business drivers and go-to-market strategies
* Problem-Solving
* Ability to anticipate potential problems and developing proactive solutions to avoid problems
* Ability to think around a multi-faceted issue to identify the best solution
* Communication
* Ability to communicate with presence to assigned Customers and arenaflex management
* Ability to communicate effectively, actively and cross-functionally to ensure thorough understanding of programs, customer needs, and competitive activity
* Systems Skills
* Advanced Word, Excel, PowerPoint, and Adobe Acrobat skills necessary. Knowledge of Access a plus.
**Preferred Qualifications**
* Experience in managing execution across brick and mortar, e-Commerce and social spaces
* Experience developing successful new business building ideas based on total understanding of the customer's business drivers and go-to-market strategies
* Experience in managing relationships with key customers and stakeholders
* Experience in developing and executing business plans and strategies
* Experience in managing and leading cross-functional teams
* Experience in analyzing data and developing insights to inform business decisions
**What We Offer**
* Competitive salary range of $185,000 - $220,000 per year
* Annual bonus based on company performance
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401k Retirement Savings Plan
* 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment
* Twelve paid holidays throughout the calendar year
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
**How to Apply**
If you are a motivated and experienced professional who is passionate about driving business growth and developing strategic partnerships, we encourage you to apply for the Senior Director, Customer Business Development role at arenaflex. Please submit your resume and a cover letter outlining your qualifications and experience to [insert contact information].