Who we're looking for:
The Scrum Master leads agile execution across assigned engineering and solutions teams. This role is accountable for sprint execution, team flow, milestone tracking, and delivery outcomes, ensuring commitments translate into measurable business value.
This role blends hands-on agile facilitation with structured project oversight. The Scrum Master runs sprint ceremonies, removes impediments, manages risks and dependencies, maintains milestone visibility, and strengthens agile maturity over time, balancing delivery discipline with team self-organization and continuous improvement.
What You'll Be Doing:
Sprint Execution & Agile Management
• Facilitate sprint planning that establishes clear goals aligned to business objectives.
• Ensure backlog items entering sprint are prioritized, estimated, and include clear acceptance criteria.
• Lead daily standups focused on coordination and impediment visibility.
• Facilitate sprint reviews demonstrating working software to stakeholders.
• Conduct retrospectives that produce actionable improvements and ensure follow-through.
• Protect sprint commitments by managing scope changes and negotiating priority shifts when needed.
Project & Milestone Management
• Maintain milestone plans and delivery roadmaps for assigned initiatives.
• Track progress against timelines, scope, and defined outcomes.
• Identify delivery risks early and implement mitigation plans.
• Provide structured status reporting to engineering leadership, product, and portfolio stakeholders.
• Ensure alignment between sprint execution and broader program objectives.
Flow, Risk & Dependency Management
• Maintain a prioritized backlog aligned to epics and portfolio investments.
• Monitor velocity, cycle time, throughput, and sprint goal attainment.
• Enforce WIP limits to promote completion and predictability.
• Manage cross-team dependencies and prevent delivery conflicts.
• Escalate risks with appropriate context and recommended solutions.
• Maintain accurate Jira boards reflecting real-time team status.
Team Coaching & Stakeholder Enablement
• Coach teams on agile principles within live delivery work.
• Foster psychological safety and shared accountability for sprint goals.
• Encourage sustainable pace and continuous improvement.
• Translate technical progress into clear business updates for stakeholders.
• Strengthen team ownership and operational discipline.
Complex Program & Solutions Support
• Coordinate across engineering, data, infrastructure, security, and business teams.
• Maintain visibility across multi-team or cross-functional efforts.
• Ensure smooth transitions across discovery, build, testing, and release phases.
• Adapt delivery methodology (iterative or phased) based on regulatory or program requirements.
What You'll Bring to the Table:
• 4+ years of experience as a Scrum Master supporting software or engineering teams, with ownership of delivery outcomes.
• Strong knowledge of agile frameworks with practical experience facilitating core ceremonies.
• Experience managing project timelines, risks, milestones, and stakeholder reporting.
• Proficiency in Jira administration, reporting, JQL, and sprint analytics.
• Proven ability to remove impediments, manage dependencies, and escalate risks effectively.
• Experience supporting complex technical initiatives (cloud platforms, enterprise applications, APIs, data engineering, analytics, or compliance-driven programs).
• Ability to flex between iterative agile execution and structured, milestone-based delivery models.
• Experience in healthcare IT, pharmacy benefit management, or other regulated environments preferred.
• Strong facilitation, stakeholder communication, and cross-functional coordination skills.
• Experience supporting multiple teams within a portfolio-based delivery model.
• Relevant certifications (CSM, A-CSM, SAFe Scrum Master) preferred.
• Strong organizational discipline and ability to manage competing priorities in a fast-paced environment.
Salary: The salary range for this role is $90,000 - $105,000.
This is the lowest to highest salary range for which this role has been evaluated. An employee's position within the salary range will be based on several factors which include, but not limited to education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
We offer a comprehensive benefits package which includes:
Benefits:
• Medical, Dental, Vision Coverage (for employee and family)
• Flexible Spending Account & Health Savings Account with Company contribution
• Employee Assistance Program
• Disability Coverage
• Life insurance
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO), paid holidays, floating days
Location: Remote/Hybrid - as directed by your manager.
What's Good to Know:
• Remote in Nashville, TN ONLY or on-site two-days per week in Parsippany, NJ