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Posted Apr 14, 2026

Scrum Master, JIRA & Confluence Administrator

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Job Description: • Facilitate Scrum ceremonies including Sprint Planning, Stand-ups, Sprint Reviews, and Retrospectives. • Help the team maintain focus on sprint goals and commitments. • Administer and maintain Jira projects, workflows, fields, screens, issue types, permissions, and notifications. • Coach team members on Agile values, principles, and practices, including the adoption of JIRA as a tool to support these. • Encourage self-organization and accountability within the organization and accountability within the team. • Collaborate with the PMO Operations Team to develop and deliver training materials, documentation, and best practice guides. • Identify and remove blockers to help the team deliver efficiently. • Escalate risks and dependencies to internal stakeholders when necessary while protecting the team from unnecessary disruption. • Partner with Technical Leads and client-facing project managers to refine the backlog, maintain clear priorities, and understand delivery needs. • Build dashboards, filters, and reports in JIRA that provide clear snapshots of work item status for stakeholders and leadership. • Track team performance using Agile metrics (velocity, burndown, cycle time, throughput, etc.). • Facilitate improvement initiatives based on data and team feedback. • Encourage experimentation and iterative problem solving. • Ensure Jira is organized, clean, and aligned with organizational standards. Requirements: • 1–3 years of hands-on experience as a Scrum Master or Agile Project Coordinator. • Demonstrated understanding of Scrum and Agile methodologies. • 1–3 years of experience working with Jira or other similar tools such as Azure DevOps. • Demonstrated Experience in the non-profit, higher education, or healthcare industries is strongly preferred. Benefits: • Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group. • Health Savings Account (HSA) contribution by Zuri Group on eligible plans. • Basic Life Insurance provided by Zuri Group. • Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision. • 401(k) Plan with 3% employer contribution. • Flexible Spending Accounts (FSA) for health and dependent care expenses. • Company cell-phone plans and work-from-home equipment. • Wellness program and an emphasis on work-life balance. • Continuing education time and reimbursement.
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