Job Description:
• Utilize licensing and crisis management skills to assess and address urgent needs.
• Assess care plan requirements and assist in their implementation.
• Utilize proficiency in documentation and technology to streamline member care.
• Offer valuable support and guidance to patients and their families in critical situations.
• Primary point of contact for patients, Monogram field staff, and care center personnel needing immediate support.
• Provide seamless transitions by providing comprehensive handoffs to incoming staff.
• Conduct chart auditing during non-peak call volumes.
• Emergency/disaster outreach as events occur.
• Support service level agreement (SLA) compliance for annual assessments and care plans.
• Assist in post-hospital outreach to ensure patient needs are met, with no outstanding needs that could result in readmissions.
Requirements:
• Maintain a current and valid RN license, allowing you to practice across state lines.
• Minimum of 3 years of clinical nursing experience, with a preference for emergency care, critical care, or triage backgrounds.
• Availability to adjust shift flexibly in response to peak coverage or staffing needs.
• Demonstrate the ability to communicate calmly and confidently during high-stress situations.
• Build strong relationships with team members and patients through effective rapport-building.
• Exhibit meticulous attention to detail and outstanding organizational skills.
• Show unwavering dedication to patient safety and delivering high-quality care.
Benefits:
• Opportunity to work in a value-based provider organization revolutionizing kidney care delivery.
• Competitive salary that recognizes your expertise and commitment.
• Access to various benefits, including medical, dental, vision, and life insurance.
• Flexible paid leave and vacation policy that supports your well-being.
• 401(k) plan with matching contributions for your financial future.
• Explore career opportunities in a company dedicated to providing high-quality care.