If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home, read below.
Your Responsibilities…
? Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.
? Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.
? Aim to resolve issues on the first call by being proactive and handle open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.
? Handle and carefully respond to all customer inquiries
? Assist existing clients through phone and/or in person about account management, billing issues, content and basic product application while building scalable customer-facing resources for common questions and issues.
Company Description:
Company Accolades:
? Forbes Top 25 Happiest Companies to work for in America
? Fortune 500 Company
? Has served working families and been in business since 1951
? Has been respected and appreciated by more than 20,000 different groups, representing members of labor unions, credit unions, associations, fraternal organizations, sporting groups, licensed professionals, and nonprofit organizations
