Description:
? Responsible for providing assistance and support to clients remotely.
? Serve as the primary point of contact for clients, addressing inquiries via phone, email, and chat.
? Assist clients with booking reservations and provide information about travel destinations.
? Provide personalized recommendations to enhance clients’ travel experiences.
? Liaise with internal teams for timely resolution of client issues.
? Maintain detailed records of client interactions and monitor client feedback.
Requirements:
? Previous experience in customer service or a related field.
? Excellent communication skills, both written and verbal.
? Strong problem-solving abilities and a proactive approach to addressing customer needs.
? Proficiency in using customer relationship management (CRM) software and other relevant tools.
? Ability to work independently and collaboratively in a fast-paced environment.
? Flexibility to adapt to changing priorities and client needs.
Benefits:
?… Competitive salary commensurate with experience.
? Comprehensive health, dental, and vision insurance plans.
? Retirement savings plan with company matching contributions.
? Paid vacation, holidays, and sick leave.
? Opportunities for professional development and career advancement.
? Travel perks and discounts on vacation packages, accommodations, and more.
? Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences
