Note: The job is a remote job and is open to candidates in USA. CyberCoders is a company that offers an intuitive web-based CRM for financial advisors. They are seeking a REMOTE Enterprise Software Support Specialist to lead complex onboarding and integrations, assist with product configurations, and troubleshoot technical issues for their enterprise customers.
Responsibilities
• Lead complex onboarding and/or integrations
• Assist with product configurations with multiple stakeholders and teams
• Troubleshoot and resolve technical issues
• Conduct tailored trainings and webinars as needed
Skills
• 4+ years experience in enterprise SaaS customer support/success
• Experience supporting large-scale enterprise software
• Strong understanding of enterprise infrastructure, APIs, cloud services, data migration, security, etc
• Experience working with software integrations between systems
Benefits
• 401k
• Equity
• Vacation/PTO
• Medical
• Dental
• Vision
• Bonus
• 401k
Company Overview
• CyberCoders is a recruiting firm locating job positions across all industries, including finance, education, engineering and healthcare. It was founded in 1999, and is headquartered in Irvine, California, USA, with a workforce of 201-500 employees. Its website is http://www.cybercoders.com.