Job Description:
We are looking for a Remote Live Chat Representative to join our team at VF in Washington, D.C., US. As a part-time Associate Level position, you will be responsible for providing exceptional customer service through live chat interactions with our clients…
Responsibilities:
– Respond to customer inquiries and provide support through live chat
– Assist customers with product information, orders, and returns
– Resolve customer complaints and issues in a timely and professional manner
– Collaborate with other team members to ensure a seamless customer experience
– Meet and exceed customer satisfaction goals
– Maintain accurate records of customer interactions and transactions
Requirements:
– 2 years of experience in customer service or a related field
– Driven and confident personality traits
– Strong people management and creativity skills
– Excellent written communication skills
– Ability to multitask and work in a fast-paced environment
– Proficiency in using live chat software and other customer service tools
Benefits:
– Parental leave
– Joining Bonus
– Paid overtime
Working Environment:
At VF, we are a company that transcends borders, promoting collaboration on a global scale. You will have the opportunity to work with a diverse team and make a meaningful impact on our customers’ experience.
Deadline to apply: September 7, 2024
Equal Opportunity Statement:
VF is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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