**Summary Description**
Join our team as a Remote Entry-Level Customer Service Representative, playing a vital role in providing financial guidance and bookkeeping services to entrepreneurs in the trades industry…
? *Compensation and Benefits**
– Competitive Pay: Earn $17 to $19 per hour, based on experience.
– Exceptional Benefits: Comprehensive health insurance, retirement savings plan, generous paid time off, paid holidays, and flexible hours.
– Professional Growth: Structured training and on-the-job learning opportunities.
? *Why you should apply for this position today**
– Opportunity to empower small business owners in the home service sector.
– Gain invaluable experience in a leading company in the trades industry.
– Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth.
? *Skills**
– Proficient typing (50+ WPM).
– Excellent computer skills.
– Strong track record in quality assurance and performance indicators.
? *Responsibilities**
– Effective Communication: Build positive relationships with clients and team members.
– Client Support: Handle customer queries with patience and tact.
– Technical Savvy: Utilize CRM software efficiently to manage customer interactions.
– Personal Development: Continually enhance skills for high performance and client satisfaction.
? *Qualifications**
– Educational Background: High school diploma or equivalent.
– Experience: At least one year in a high-volume call center environment.
– Skills: Proficient typing, excellent computer skills, and quality assurance experience.
– Industry Knowledge: Experience in home service industries like HVAC, plumbing, or electrical is a plus.
? *Similar Occupations / Job Titles that would be a great fit for this role**
– Call Center Representative
– Customer Support Specialist
– Client Services Coordinator
? *Education Requirements**
– High school diploma or equivalent.
? *Education Requirements Credential Category**
– Diploma.
? *Experience Requirements**
– At least one year in a high-volume call center environment; familiarity with CRM software preferred.
? *Why someone should work in Austin, TX**
Austin, TX, offers a vibrant and diverse cultural scene, a thriving job market with opportunities for growth, a moderate cost of living compared to other major cities, and a strong sense of community. Additionally, Austin is known for its beautiful outdoor spaces, live music scene, and delicious food options. Joining us in Austin means being part of a dynamic and welcoming city with endless possibilities for personal and professional development
