Note: The job is a remote job and is open to candidates in USA. Twilio is a company shaping the future of communications by delivering innovative solutions to businesses and developers worldwide. The Digital Sales Representative 2 will be responsible for net new customer acquisition, solution selling, and closing deals within Self Service accounts while maintaining high levels of customer satisfaction.
Responsibilities
- Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
- Work with customers across all verticals to understand their business and technical requirements
- Understand the capabilities of Twilio’s communications API platform to design a solution for their specific use case needs
- Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
- Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
- Ability to balance competing priorities and manage multiple projects/deals at the same time
- Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way
Skills
- At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
- An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
- Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
- Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
- High adaptability, with comfort trying new things and building within a rapid-paced environment
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Commissions
Company Overview
- Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
Company H1B Sponsorship
- Twilio has a track record of offering H1B sponsorships, with 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.