ABOUT THE ROLE:
We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.
% Time
Core Responsibilities
Measures for Core Responsibilities
40
Administer and Maintain EDR Tools
• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Conduct health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexcepted agent behavior
• Ensure that Integrations are working as required and troubleshoot when issues are identified
40
Administer and Maintain Vulnerability Management System
• Maintain and update the vulnerability management platform and agents
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior
? Ensure that integrations are working as required and troubleshoot when issues are identified
20
General Support
? Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
• Maintain and update the Remote Monitoring and Management platform and agents
? Accurately document customer interactions, troubleshooting steps, and resolutions
? Escalate complex or unresolved issues as needed
? Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
Desired Certifications
? Security+
? CrowdStrike Certified Falcon Administrator (CCFA)
? Tenable Certified
? Additional Cybersecurity Related Certifications