About Us:
At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!
Responsibilities:
? Respond to customer inquiries and complaints via phone, email, and chat.
? Provide detailed information about products and services.
? Troubleshoot and resolve product issues and concerns promptly.
? Maintain a positive and professional attitude with all customer interactions.
? Document customer interactions and solutions accurately.
Qualifications:
? Excellent written and verbal communication skills in English and Spanish. (Required)
? Stable internet connection and a reliable computer setup. (Required)
? Based in LATAM (Required)
? Not required, but if you?ve ever worked, lived, or attended school in the US or Canada, we?d love to hear from you!
? Ability to work independently in a distraction-free home office.
? A positive and professional attitude with a customer-first mindset.
? Previous experience in customer support is a plus, but not required.
? Strong problem-solving skills and ability to think on your feet.
