Job description
Full Time / Part Time Call Center Representative
We are looking for a full-time Call Center Representative to join our team. The ideal candidate will have excellent communication and customer service skills.
? If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Responsibilities:
? Answering incoming calls from customers
? Providing support and assistance to customers
? Resolving customer complaints
? Upselling and cross-selling products and services
? Tracking and updating customer information
Qualifications:
? At least one year of experience in a customer service role
? Excellent communication and interpersonal skills
? Ability to work independently and as part of a… team
? Strong problem-solving skills
? Proficiency in Microsoft Office Suite
Benefits and more:
? 10 paid holidays
? Vacation Pay
? Sick Pay
? 401 (K) plan with matching
? Company paid STD and LTD
To apply for this position, please send your resume and cover letter
