Job Description:
• Establish successful working relationship with regional client organization.
• Thoroughly understand client contractual requirements and assure team delivery of "best in class" services.
• Lead regional team to provide cohesive technical/administrative customer service which responds quickly, positively and effectively.
• Implement C&W policies and client objectives.
• Foster clear communication.
• Remove roadblocks and encourage ownership.
• Be present in the field.
• Thoroughly understand and be highly proficient in all C&W and client technology, software platforms and dashboards.
• Assist team members in expanding their expertise in using technology.
• Master the operation of CMMS and utilize reporting functions to review the effectiveness of the region's on-demand work order execution.
• Work with team to assure their engagement in and management of work orders in real time.
• Share insights into response time, trends, productivity, self-performance, capital spending and quality.
• Provide guidance on the correct preventive maintenance approaches.
• Assure all sites are performing PM's at the required intervals with the most efficient staffing.
• Facilitate accurate Facility Condition Assessments at required intervals.
• Work with vendors to maximize the effectiveness and value of their goods and services.
• Take ownership of financial requirements of the region.
Requirements:
• A Bachelor’s degree is required.
• 12 years of facilities experience/minimum of 7 years in commercial high-rise, campus or portfolio environment with at least 3 years as a senior facilities manager
• Experience in maintenance, construction, engineering, and all facets of property operation and building management preferred.
• Retail facilities experience preferred.
• CMMS/Work Order Management experience is preferred.
• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus.
• Ability to read and understand construction specifications and blueprints
• Proficient in understanding management agreements and contract language
• Skilled in Building Management Systems maintenance and monitoring.
• Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint)
Benefits:
• Health insurance
• 401(k) matching
• Flexible spending accounts
• Health savings accounts
• Life insurance
• Disability insurance
• Paid time off