Our Story & Impact
At CQ fluency, we believe language access is healthcare.
For more than two decades, we’ve partnered with leading healthcare and life sciences organizations to make communication clear, culturally relevant, and compliant. We bring healthcare communications to life.
We combine Cultural Intelligence (CQ) with advanced language technology and AI to enable understanding that drives outcomes — improving member experience, advancing health literacy, and strengthening trust between people and the systems that serve them.
As a minority-owned strategic partner, CQ fluency delivers culturally relevant solutions that meet the highest standards of quality and compliance. Recognized on the Inc. 5000 Fastest-Growing Private Companies list consecutively for over a decade, we continue to redefine what’s possible when innovation, empathy, and excellence intersect.
The Opportunity
We are looking for a Project Manager who will coordinate translation project activities among appropriate external resources that vary by project and can include translators, editors, proofreaders, DTP designers, and localization engineers. Activities also include interfacing with the sales team and directly with the client.
This position requires working 4:00 PM – 12:00 AM EST, Friday through Tuesday (including weekends)
Your Impact
- Review client’s requests and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
- Develop efficient workflows and oversee the use and maintenance of tools such as translation memories, style guides, and glossaries
- File preparation and analysis using translation memory software, develop cost estimates, and project schedules
- Negotiate budgets and schedules with vendors and supervise the progress of translation projects
- Manage multiple projects/clients simultaneously
- Maintain accurate and up-to-date management reports and translation database
- Develop and maintain strong client relationships
- Exercise sound judgment in keeping supervisor informed of potential difficulties.
Qualifications for Success
- Minimum three years of experience in translation industry with good proficiency of translation tools
- Proficient use of CAT tools
- Prepare and edit cost estimates/quotes
- Outstanding verbal and written communication skills
- Commitment to professional customer service
- Positive attitude and a true team player with clear sense of accountability
- Able to juggle multiple tasks and work well under pressure in a fast-paced environment
- Energetic self-starter with initiative and creative approach to problem solving
- Advanced computer skills including MS Office and Internet applications
- Fluency in English and preferably a second language
- Bachelor’s degree or higher from an accredited institution
Our People. Our Promise.
At CQ fluency, we lead with understanding — it’s both our mission and our mindset.
We listen deeply, communicate clearly, and act with purpose to create solutions that truly improve lives.
We build trust through transparency, integrity, and respect — earning the confidence of our clients, our partners, and each other. Every commitment we make is one we keep.
And we show resilience in everything we do. We grow through change, meet challenges with curiosity, and transform complexity into opportunity.
At CQ fluency, we don’t just translate language — we translate understanding into action, bridging people, cultures, and healthcare systems so that communication becomes care.
We believe that when people are understood, outcomes improve — for our clients, our members, and our team.