Posted: Dec 9, 2025
About the position The Product Operations Lead for Payments and Commerce at Netflix will oversee a portfolio of projects within the payments product domain, partnering with cross-functional leadership to ensure successful delivery of objectives. This role involves managing annual planning, roadmap management, and project tracking while serving as an end-to-end Program Manager for strategic Commerce initiatives. The position is based in Los Gatos, California, with a hybrid work model available for remote candidates on the West Coast. Responsibilities Partner closely with Product Management and cross-functional leaders to successfully deliver on objectives of the product domain. , Lead all operational activities in close coordination with the Product Management Lead. , Conduct portfolio management activities across a variety of cross-functional projects. , Lead project and OKR tracking discussions and create related artifacts. , Help facilitate cross-functional collaboration and communication across the product domain by designing and facilitating an operating rhythm of meetings and reporting. , Develop and implement the operating framework for the product domain including establishing the proper meeting cadence, responsibilities framework, and stakeholder alignment activities. , Lead process improvement initiatives to maximize efficiency across product development initiatives. , Serve as an end-to-end Program Manager for some large strategic Commerce initiatives. , Build and manage projects plans to coordinate activities across a variety of functions. , Actively manage issues and risks for these programs. , Regularly communicate status, risks, and issues to a diverse stakeholder group. Requirements 10+ years of applicable program management experience in a Product organization , Experience in product development for Commerce workstreams , Experience overseeing portfolios of projects consisting of 50+ team members , Experience with a variety of product development processes and methodologies , Experience standing up new product development and cross-functional processes , Demonstrated ability to build project plans for complex, cross-functional projects , Experience with projects involving a balanced mix of Data Science, Engineering, Design, and Customer Insights , Strong conflict resolution and negotiation skills and the ability to manage in an environment of ambiguity with a diverse range of partners , Communication skills to clearly articulate your concepts and evangelize on their behalf , Experience with a variety of project management and product development tools Nice-to-haves People management experience is a plus Benefits Health Plans , Mental Health support , 401(k) Retirement Plan with employer match , Stock Option Program , Disability Programs , Health Savings and Flexible Spending Accounts , Family-forming benefits , Life and Serious Injury Benefits , Paid leave of absence programs , 35 days annually for paid time off for full-time hourly employees , Flexible time off for full-time salaried employees Apply Job!