Job Description:
• Partner closely with Product, Design, and Engineering to shape product strategy, scope, and technical execution
• Design and build API-first, cloud-native services that integrate with web clients, internal tools, and external partners
• Own projects end-to-end: architecture, implementation, testing, deployment, monitoring, and iteration
• Develop and maintain scalable, distributed systems with a focus on performance, reliability, and security
• Contribute to the evolution of our conversational AI platform, including messaging pipelines, integrations, and data flows
• Write clean, testable, well-documented code while raising engineering standards through reviews and technical leadership
• Continuously improve development workflows, CI/CD pipelines, and operational excellence
• Identify and resolve performance bottlenecks across application, database, and infrastructure layers
Requirements:
• Bachelor's degree in Computer Science or a related technical field
• 8+ years of professional software engineering experience building production systems
• Strong experience with modern web development: RESTful APIs, relational databases, CI/CD, background jobs, and event-driven systems
• Proficiency in at least one modern programming language with solid object-oriented and/or functional design principles
• Hands-on experience with backend technologies: Laravel, Express, Serverless, Python, PHP, TypeScript
• Hands-on experience with frontend technologies: React, modern JavaScript/ES6+
• Strong understanding of software architecture patterns, system design, and best practices for large-scale applications
• Experience building and operating systems on AWS, including services such as: S3, SQS, SNS, SES, Step Functions, RDS, EC2, Kinesis, Lambda
• Familiarity with distributed systems, messaging queues, and asynchronous processing
• Working knowledge of testing strategies, linters, package management, and CI pipelines
• Practical understanding of machine learning concepts and how they apply to real-world products
Benefits:
• About NiCE
• Equal opportunity employer