We are looking for a motivated and detail-oriented Remote Administrative Assistant to join our team at Bold Royalty , a premier commercial cleaning company. This role is ideal for someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment.
This is Part – Time work MUST HAVE AVALIABLITY to work Monday, Wednesday and Friday. The 2 shifts for this position are 9am – 1pm or 12pm – 4pm.
Pay Rate: $14.00 per hour
Responsibilities:
? Virtual Office Management: Oversee digital office tasks, including maintaining electronic files, managing schedules, and organizing documents.
? Client Communication: Serve as the main point of contact for clients via phone, email, and online chat, providing information about services and addressing inquiries.
? Scheduling Coordination: Manage and coordinate schedules for cleaning teams, ensuring efficient deployment of resources and timely service delivery.
? Record Maintenance: Keep accurate records of client contracts, service agreements, and invoices; process billing and payments in a timely manner.
? Reporting and Analytics: Assist in preparing reports on operational performance and client satisfaction; analyze data to support management decisions.
? Data Entry: Input and update information in the company?s database and project management systems accurately and efficiently.
? Customer Support: Handle customer inquiries and complaints professionally, ensuring a high level of client satisfaction and engagement.
Qualifications:
? High school diploma or equivalent; associate?s degree in business administration or a related field preferred.
? Proven experience as an administrative assistant or in a similar remote role, preferably in the cleaning or facilities management industry.
? Strong organizational skills with the ability to manage multiple priorities and tasks.
? Excellent verbal and written communication skills.
? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools (e.g., Zoom, Slack).
? Ability to work independently and as part of a remote team.
? Strong problem-solving skills and attention to detail.
This is a remote position.
