This a Full Remote job, the offer is available from: Europe, EMEA
Full-time · Remote-first (EMEA) · B2B Marketplace Platform
We’re supporting a growing B2B marketplace platform connecting suppliers and enterprise buyers across Europe. As transaction volume increases and new regions are added, they’re now hiring a Marketplace Operations Manager to ensure supply, demand, and internal processes scale in a structured way.
This is a cross-functional role at the core of the business. You’ll work closely with Sales, Product, and Finance to monitor performance, remove operational friction, and improve marketplace balance.
The company has ~120 employees across Europe and operates fully remote, with 2–3 in-person meetups per year.
What You’ll Work On
• Monitor marketplace KPIs (liquidity, fulfillment rates, conversion, margins)
• Identify operational bottlenecks across supply and demand
• Improve onboarding processes for suppliers and enterprise customers
• Collaborate with Product on workflow improvements
• Define and document scalable operational playbooks
• Support expansion into new verticals or geographic markets
• Work closely with Finance on forecasting and performance tracking
First 3–6 Months – Focus Areas
• Take ownership of core marketplace performance dashboards
• Improve one key operational metric (e.g., fulfillment speed or supplier activation rate)
• Standardize supplier onboarding processes
• Support launch of one new region or vertical
What They’re Looking For
• 4+ years experience in operations, consulting, marketplace, or scaleup environments
• Strong analytical skills and comfort working with data
• Experience managing cross-functional projects
• Structured, process-oriented mindset
• Ability to prioritize in a fast-moving environment
• Fluent English
Experience from marketplace, logistics, supply chain, or B2B platforms is a plus.
Setup
Remote-first across Europe (CET ±3 preferred)
Cross-functional collaboration across Product, Sales, and Finance
2–3 company meetups per year
Reports to the Head of Operations
How to Apply
Apply via HiCareer and share a short note about operational improvements you’ve driven in previous roles.
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This offer from "DoubleCloud" has been enriched by Jobgether.com and got a 77% flex score.