Job Description:
• This position is a market development role supporting Guidehouse Federal.
• The ServiceNow Market Development Director is responsible for originating, developing, and closing net-new ServiceNow services opportunities across U.S. Federal agencies in collaboration with ServiceNow alliance, sales, capture, and delivery teams.
• This role focuses on driving pipeline growth, expanding Guidehouse’s federal ServiceNow footprint, and positioning the firm as a trusted partner for enterprise workflow, automation, and platform transformation.
• Build, maintain, and execute a federal market development and territory plan aligned to priority civilian, DoD, and/or IC agencies.
• Identify, qualify, and originate net-new ServiceNow services opportunities across federal clients.
• Shape, advance, and close ServiceNow services deals in coordination with federal sales, capture, contracts, and delivery teams.
• Develop and maintain trusted relationships with federal clients, system integrator partners, and ServiceNow federal sales representatives.
• Track competitive landscape and market trends related to ServiceNow, workflow automation, and federal IT modernization.
• Support federal pursuits including RFIs, RFPs, white papers, and capture strategies.
• Partner with marketing to support demand generation activities, events, and thought leadership.
• Represent Guidehouse at federal conferences, industry days, and ServiceNow-sponsored events.
• Maintain awareness of Guidehouse’s broader service offerings to support cross-sell and integrated solutions.
• Provide market intelligence and pipeline insights to practice and federal leadership.
Requirements:
• Bachelor’s degree from an accredited university or college
• Minimum of ten (10) years of professional experience in federal consulting, technology services, or enterprise platform sales
• Minimum of three (3) to five (5) years of ServiceNow services sales, alliance, or market development experience supporting U.S. Federal clients
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse
• Based on our contractual obligations, candidate must be located within the United States and US Citizen
• Proven ability to originate, qualify, and close net-new federal business
• Strong understanding of ServiceNow platform capabilities and the federal partner ecosystem
• Experience navigating federal acquisition processes, contract vehicles, and procurement timelines
• Ability to collaborate effectively with ServiceNow federal sales teams and internal stakeholders
• Ability to travel up to 30–40% as required
Benefits:
• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend