Manager-Tele Account Development (Phoenix, AZ)

About the position The Tele Account Development Manager at American Express is a telephone-based role focused on managing and developing high-potential clients. This position is responsible for the expansion and retention of a defined portfolio of high-value existing customers, ensuring compliance with company standards while delivering exceptional customer service and driving growth. Responsibilities • Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers within territory. , • Proactively reach out to customers to uncover opportunities and manage customer spend in alignment with growth or retention conversations. , • Use consultative skills to maintain and develop existing customer relationships and grow charge volume. , • Maintain a high level of knowledge about American Express products, processes, and key internal partners. , • Partner closely with the Field Dedicated Portfolio Account Development team for face-to-face customer visits when necessary. , • Negotiate and close deals with clients, ensuring compliance with company policies and regulatory requirements. Requirements • Bachelor's degree required. , • 3-5 years of excellent sales experience. , • Experience in relationship management and consultative selling. , • Strong customer relationship building skills. , • Ability to identify client needs and configure solutions that deliver value. , • Experience in a highly-regulated industry. Nice-to-haves • Knowledge of market/industry key competitors, challenges, terminology, technology, trends, and regulation. , • High learning agility and intellectual curiosity. , • Collaborative and growth mindset. Benefits • Competitive base salaries , • Bonus incentives , • 6% Company Match on retirement savings plan , • Comprehensive medical, dental, vision, life insurance, and disability benefits , • Flexible working model with hybrid, onsite or virtual arrangements , • 20+ weeks paid parental leave for all parents , • Free access to global on-site wellness centers , • Free and confidential counseling support through the Healthy Minds program , • Career development and training opportunities Apply Job!