Manager, Healthcare Strategy

The Manager, Healthcare Strategy for EXL’s Payment Integrity Strategic Growth Unit (PI SGU) is a role with high visibility & impact designed to amplify the effectiveness of the PI SGU head and drive the strategic priorities for the unit. This role will serve as a trusted advisor, strategic partner, and an extension of the SGU head, interface with leads from client-facing PODs, analytics, operations, technology, sales, and other enabling functions. This role will support the SGU’s Project Management Office (PMO).  This role will ensure smooth coordination across SGU, drive leadership reporting and communication, mitigate risks, and be the primary liaison to Executive Leadership. The role requires a blend of strategic thinking, operational discipline, and exceptional communication & presentation skills. Salary range: $95,000 - $120,000 + bonus Travel: Less than 10% For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits   Responsibilities Strategic business management & coordination - Coordinate monthly business reviews and strategic off-sites, coordinating with leaders across Client PODs, analytics, operations, and technology. Proactively tracked outcomes to ensure alignment and execution. - Monitor KPIs, operational metrics, project milestones, opportunity pipeline & provide SGU head with synthesized reports, highlighting emerging revenue risks, mitigation plan & growth opportunities - Prepare data-driven briefs, presentations, and analyses to facilitate effective and efficient decision-making by the SGU Head and leadership team. - Partner with Client POD leaders, operations, analytics & account teams for annual strategic account planning. Corporate liaison & communications - Represent the SGU in meetings, ensuring its vision & goals are conveyed and key takeaways are captured and acted upon. - Coordinate, collaborate & deliver all required updates, reports, inputs, & submissions for corporate forums, committee, reviews, offsites and executive meetings. - Coordinate SGU-level external communications, ensuring clarity, timeliness, and alignment with SGU goals. Project management Office (PMO) & Strategic initiatives - Support the Project Management Office (PMO) for the SGU, ensuring all projects are on track, resourced appropriately, and aligned with business goals. - Track and report progress on special projects - transformation programs, new offering development, growth initiatives, client engagements, and operational excellence projects. - Support ad-hoc, high-priority projects that are critical to the SGU's success, such as M&A due diligence support, competitor analysis, or large-scale client escalation management. - Manage and coordinate all required inputs from the SGU for corporate reporting and cross-functional meetings. Qualifications Required Qualifications - Bachelor’s degree - 3 plus years of experience in consulting, business operations, program management - Experience working within healthcare domain - Strong presentation and communication skills, with the ability to tailor messaging to diverse audiences - Proficient in Microsoft Excel for data organization, reporting, and analysis Preferred Qualifications - Experience working in both payer and provider environments - Knowledge of claims auditing & Payment Integrity business is a plus Professional Qualifications - Soft Skills: Strong leadership, project management, communication, and critical thinking skills, with a passion for collaboration and adaptability in a fast-paced environment. - Adaptability and Flexibility: Ability to work effectively across various time zones, adapt to different countries, cultural contexts, and diverse business environments. - Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively to senior leadership. - Proven ability to build strong, trusting relationships across all levels of the organization, including with corporate functions. - Strong analytical and critical thinking skills, with the ability to break down complex issues into manageable tasks. - Professional maturity and credibility to represent the SGU Head with senior stakeholders and external partners. Our Values: - Teamwork: We prioritize collaboration, working closely with diverse teams to achieve shared goals. - Continuous Learning: We believe in fostering an environment that encourages growth and development, keeping pace with the future of healthcare. - Customer-Centric Focus: We are dedicated to understanding and meeting the needs of our customers, driving value in every interaction. - Adaptability: We lead through change, championing innovation that shapes both individual and organizational success.     About Company EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals. Company EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.