Launch Operations Specialist - in office: San Francisco

Requirement: live and work in San Francisco office Launch Operations Specialist Location: San Francisco Welcome to the Launch Team — when a home signs, we’re the squad that gets it bookable yesterday . This isn’t just onboarding — it’s ignition. What You’ll Do You're the mission control for getting homes live on-site — fast. No day looks the same. The clock is not our friend — when a home signs, it’s go-time. You’ll be: Syncing with property management software (PMS) integrations (think: Hostfully, Streamline, Track, Escapia, etc.) Importing existing reservations and checking data integrity Coordinating across departments (engineering, ops, revenue, design) Setting up listing content (descriptions, pricing, images) and going live — quickly and cleanly Sometimes it’s straightforward. 99% of the time, it’s not. You’ll troubleshoot tech issues, dig through data mismatches, and get things done anyway . You need to be the kind of person who doesn’t flinch when stuff gets messy — you get curious . Is this you? Thrive in chaos? ✅ Calm in fire drills? ✅ Energized by results and forward motion? ✅ This is for someone who: Doesn’t need hand-holding Works with urgency Loves making order out of chaos Knows how to rally the team to ship Education & Experience Bachelor’s degree or equivalent experience in Business, Operations, Information Systems, or related field 2–4 years in a fast-paced operations, onboarding, or technical support role (bonus if you’ve launched software or product onboarding before) Technical & Software Requirements You’ll need to be comfortable navigating and troubleshooting: Property Management Systems : Streamline, Guesty, Hostaway, Track, etc. Listing Platforms : Airbnb, Vrbo, Booking.com Channel Managers : Rentals United, Beyond, PriceLabs Internal Tools : Linear, Slack, Google Workspace Bonus: Experience with APIs, CSV imports/exports, or Zapier-like automation tools ⚡ Final Word If you’re the kind of person who turns “I don’t know how to do this” into “I figured it out,” we want you. Let’s launch.