Posted: Feb 15, 2026
Embark on an exciting journey with Backcountry as a Seasonal Backcountry Gearhead! We're seeking enthusiastic and knowledgeable outdoor enthusiasts to join our team, providing exceptional customer experiences and sharing their passion for the outdoors. As a Gearhead, you'll be the go-to expert for customers, helping them find the perfect gear and creating unforgettable experiences. With a competitive hourly rate of $17.50, employee discounts, and opportunities for professional growth, this is an incredible opportunity to turn your passion into a career. As a Seasonal Backcountry Gearhead, you'll work from the comfort of your own home (with a reliable internet connection), handling customer inquiries via phone, chat, email, and SMS. You'll provide expert advice, recommend products, and resolve issues with a customer-first mentality. With ongoing training and support, you'll expand your knowledge of outdoor gear and sports, including climbing, skiing, snowboarding, and more. Key Highlights: Competitive hourly rate: $17.50 Employee discounts on outdoor gear and apparel Opportunities for professional growth and development Flexible scheduling with one 8-hour shift per weekend Paid training from the comfort of your own home Responsibilities: Provide exceptional customer service via phone, chat, email, and SMS Recommend products and services to enhance customer experiences Resolve customer issues with a customer-first mentality Stay up-to-date with product knowledge and outdoor industry trends Collaborate with a team of outdoor enthusiasts to achieve sales and service goals Requirements: Passion for the outdoors and sharing knowledge with others High school diploma or equivalent Minimum 6 months of customer service or sales experience Strong communication and problem-solving skills Ability to multitask, prioritize, and work efficiently in a fast-paced environment Basic computer skills and ability to type 30+ WPM What We Offer: Competitive hourly rate and employee discounts Opportunities for professional growth and development Flexible scheduling and remote work arrangements Collaborative and dynamic work environment Access to ongoing training and support How to Apply: If you're a motivated and passionate outdoor enthusiast looking for a new challenge, submit your application today! Apply Now and join our team of Gearheads! Apply for this job