Instructional Design Consultant - REMOTE

Job Overview Job Title: Instructional Design Consultant Company: Jobgether (Partner Company) Location: Remote (Iowa Focus) Job Type: Full-time Category: Revenue Operations & Enablement / GTM Operations & Enablement Date Posted: February 07, 2026 Experience Level: Mid-Level (2-5 years) Remote Status: Fully Remote Role Summary • Core Function: Design and develop comprehensive training programs and materials for healthcare professionals, focusing on clinical applications like EPIC. • Operational Impact: Enhance user adoption and proficiency with new and existing software systems, directly contributing to improved patient care and operational efficiency. • Key Collaboration: Work closely with IT teams, subject matter experts, and end-users to gather requirements, troubleshoot issues, and ensure effective system implementation and feature rollouts. • Enablement Focus: Drive GTM enablement by equipping sales, support, and clinical teams with the knowledge and skills necessary to leverage technology effectively in their roles. Enhancement Note: While the direct title is "Instructional Design Consultant," the responsibilities heavily lean into a GTM/Revenue Operations Enablement context. The focus on "EPIC and clinical applications," "software implementations," and "optimizing user experience and operational efficiency" for "healthcare professionals" indicates a strong need for someone who can translate complex technical information into actionable training for user-facing teams, which is a critical component of GTM and Revenue Operations. The mention of "patient care" and "healthcare systems" suggests a specialized domain requiring specific industry knowledge. The role is positioned within an "Information Technology Team," highlighting the technical integration aspect. Primary Responsibilities • Training Strategy & Development: Analyze user requirements and business needs to design, develop, and implement effective training plans and curriculum for EPIC and other clinical applications. • Content Creation & Delivery: Create engaging and accessible training materials, including but not limited to, user guides, manuals, e-learning modules, presentations, and facilitator guides. Conduct training sessions (virtual or in-person if necessary, though primarily remote) for diverse user groups. • System Implementation Support: Collaborate with IT and project management teams to support software implementations, feature rollouts, and system upgrades, ensuring smooth user transitions and adoption. • User Experience & Operational Efficiency: Proactively identify opportunities to improve user experience and operational workflows through enhanced training and system utilization. • Stakeholder Communication: Effectively communicate technical information and training plans to both technical staff (IT, developers) and non-technical end-users (healthcare professionals), ensuring clarity and alignment. • Needs Assessment: Conduct ongoing needs assessments to identify skill gaps and training opportunities within the user base, adapting training strategies as required. • Troubleshooting & Support: Provide support for technical troubleshooting related to application usage and training effectiveness, escalating issues to relevant IT teams as needed. • Process Improvement: Document and refine training processes, workflows, and best practices to enhance the efficiency and effectiveness of the enablement function. Enhancement Note: The original "Accountabilities" have been expanded to reflect a more comprehensive set of responsibilities typical for an "Instructional Design Consultant" operating within a technology and enablement-focused team. This includes a stronger emphasis on strategic planning, needs assessment, and process improvement, aligning with operations best practices. Skills & Qualifications Education: • High School Diploma or equivalent required. • Associate degree preferred (or equivalent relevant experience). • Bachelor's or Master's degree is considered a strong asset. Experience: • Minimum of 2-5 years of relevant experience in instructional design, adult learning, or a related field, with a focus on technical or software training. • Proven experience in developing and delivering training for complex enterprise systems. Required Skills: • Instructional Design Expertise: Proficiency in adult learning principles, ADDIE (Analyze, Design, Develop, Implement, Evaluate) model, or similar instructional design methodologies. • EPIC Application Knowledge: Required certification in at least one EPIC application module. • Healthcare Systems Acumen: Working knowledge of healthcare systems, workflows, and terminology is essential. • Content Development Tools: Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate), multimedia software, and presentation tools (e.g., PowerPoint, Google Slides). • Communication & Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical concepts to diverse audiences. • Analytical Skills: Ability to analyze user requirements, identify training needs, and assess system issues effectively. • Collaboration: Proven ability to collaborate effectively with cross-functional teams, including IT, subject matter experts, and end-users. Preferred Skills: • Experience with learning management systems (LMS) for content deployment and tracking. • Familiarity with project management principles and software implementation lifecycles. • Experience in a remote or hybrid work environment. • Knowledge of other clinical or healthcare-specific software applications. Enhancement Note: The requirements have been structured to clearly differentiate between essential and preferred skills, aligning with typical operations hiring practices. The "AI_experience_level" and "AI_education_requirements" have been integrated to provide a more nuanced view of the expected candidate profile. The emphasis on EPIC certification and healthcare systems knowledge is crucial for this role. Process & Systems Portfolio Requirements Portfolio Essentials: • Training Program Design: Showcase examples of comprehensive training programs developed from needs assessment to evaluation, demonstrating a structured approach to learning design. • Content Examples: Include diverse samples of training materials (e.g., e-learning modules, facilitator guides, user manuals, job aids) that highlight clarity, engagement, and effectiveness. • System Implementation Support: Present case studies or project summaries detailing your role in supporting software implementations, feature rollouts, or system upgrades, emphasizing user adoption strategies. • Process Improvement Initiatives: Demonstrate instances where you analyzed existing processes and implemented training solutions to drive efficiency, improve user experience, or reduce errors. Process Documentation: • Workflow Design: Evidence of designing structured training workflows and curricula tailored to specific user roles and system functionalities. • Needs Analysis & Evaluation: Documentation showcasing your methodology for conducting training needs analyses and evaluating the effectiveness of training programs (e.g., Kirkpatrick's levels of evaluation). • System Integration: Examples of how training content was integrated with system functionalities or IT deployment plans. Enhancement Note: This section is crucial for roles involving instructional design and system implementation. A strong portfolio demonstrating practical application of design principles, content creation, and impact measurement is vital for operations and enablement roles. The focus is on showcasing a structured, analytical, and results-oriented approach to training development. Compensation & Benefits Salary Range: • Estimated Range: $65,000 - $90,000 annually. • Explanation: This estimate is based on the mid-level experience requirement (2-5 years), the specialized nature of the role (Instructional Design with EPIC/Healthcare focus), and the fully remote work arrangement within the United States. The specific salary will depend on the candidate's qualifications, experience level, and the partner company's compensation structure. Benefits: • Flexible work environment with the opportunity for remote work. • Supportive team culture with a focus on continuous learning. • Opportunity to attend Health IT conferences for professional development. • Competitive salary and flexible scheduling options. • Comprehensive benefits package including health, dental, and vision insurance. Working Hours: • Standard full-time hours (approximately 40 hours per week), with flexibility in scheduling to accommodate different time zones and individual work patterns, common in remote roles. Enhancement Note: A salary range has been estimated based on typical industry benchmarks for mid-level instructional designers with specialized healthcare IT experience in a remote capacity in the US. The listed benefits have been categorized for clarity, and working hours are specified with an emphasis on remote flexibility. Team & Company Context Company Culture Industry: Healthcare Technology / IT Services Company Size: Small to Medium-sized (implied by Jobgether's role as a facilitator and the specific nature of the partner company) Founded: Information not directly provided, but Jobgether itself was founded in 2021, suggesting a modern, tech-forward approach to talent acquisition. Team Structure: • Reporting: The role is part of an "Information Technology Team." This suggests a structured reporting line within the IT department, likely to an IT Manager or Director of Training/Enablement. • Collaboration: The role emphasizes collaboration with technical staff, end-users, and potentially project managers, indicating a cross-functional and team-oriented work environment. • Specialization: The team likely includes IT specialists, analysts, and potentially other training professionals, with this role focusing specifically on instructional design for clinical applications. Methodology: • Data-Driven Approach: The emphasis on analyzing user requirements and optimizing user experience suggests a data-driven approach to training development and system implementation. • Agile or Iterative Processes: System implementations and feature rollouts often involve agile or iterative methodologies, which would likely extend to the training development lifecycle. • User-Centric Design: The focus on ensuring healthcare professionals are equipped with necessary skills points to a user-centric design philosophy for training. Company Website: [Jobgether Company Website: jobgether.com] Partner Company Website: Information not directly provided. Enhancement Note: Inferences about company culture, team structure, and methodology are made based on the job description's context, the role's responsibilities, and Jobgether's stated mission. The emphasis is on a tech-driven, collaborative, and user-focused environment common in IT and enablement teams. Career & Growth Analysis Operations Career Level: This role is positioned as a mid-level "Consultant," indicating a level of expertise and autonomy beyond an entry-level "Analyst" but not yet at a senior or management level. It requires specialized knowledge (EPIC, healthcare IT) and the ability to independently manage training development projects. Reporting Structure: The role reports into an "Information Technology Team," likely to a manager or director responsible for IT operations, application support, or learning and development within the healthcare domain. Collaboration will be extensive with various IT functions and end-user departments. Operations Impact: The primary impact is on enabling user adoption and proficiency with critical healthcare IT systems. This directly translates to: • Improved Patient Care: By ensuring healthcare professionals can effectively use systems to manage patient data and treatments. • Increased Operational Efficiency: Streamlining workflows and reducing errors through better system utilization. • Successful System Deployments: Contributing to the smooth rollout and adoption of new technologies. • Enhanced User Experience: Making technology more intuitive and less of a barrier for clinical staff. Growth Opportunities: • Specialization: Deepen expertise in specific EPIC modules or other healthcare IT systems, becoming a subject matter expert. • Senior Instructional Design: Progress to senior or lead instructional design roles, taking on more complex projects and mentoring junior staff. • Learning & Development Management: Transition into managing learning and development programs or teams. • Operations Strategy: Move into broader IT operations or GTM enablement strategy roles, leveraging a strong understanding of system implementation and user adoption. • Industry Conferences: Attending Health IT conferences provides exposure to emerging trends and networking opportunities that can fuel career advancement. Enhancement Note: The career path analysis focuses on how an instructional design role in healthcare IT can lead to broader operational and enablement leadership positions, emphasizing the transferable skills and domain expertise gained. Work Environment Office Type: Fully Remote. This signifies a work environment where physical presence in an office is not required, offering significant flexibility. Office Location(s): While the role is remote, the mention of "Iowa" in the location data suggests a potential preference or a primary focus area for hiring, possibly due to legal or tax reasons, or it may represent the headquarters of the partner company. However, the "Remote Solely" AI classification indicates it's not tied to a specific office location for the employee. Workspace Context: • Autonomy & Flexibility: Employees are expected to manage their own work environment and schedule, requiring strong self-discipline and time management skills. • Digital Collaboration Tools: The work will heavily rely on digital collaboration tools (e.g., video conferencing, instant messaging, project management software) for communication and teamwork. • Technology Access: Employees will need reliable internet access and a suitable home office setup to perform their duties effectively. • Asynchronous Communication: Given the remote nature and potential time zone differences, proficiency in asynchronous communication is beneficial. Work Schedule: • Standard full-time hours (approx. 40 hours/week). • Flexible scheduling is mentioned, allowing for adjustments to work hours within reasonable parameters, provided core responsibilities and collaboration needs are met. This flexibility is key for remote operations roles. Enhancement Note: The remote work environment is described with an emphasis on the practical implications for an operations-focused role, including self-management, digital tools, and flexible scheduling. Application & Portfolio Review Process Interview Process: • Initial Screening: Likely conducted by Jobgether's AI or a recruiter to assess basic qualifications and fit. • Hiring Manager Interview: A discussion with the hiring manager to delve deeper into experience, skills, and understanding of instructional design principles, healthcare IT, and EPIC applications. • Portfolio Review: A critical stage where candidates will present their portfolio, showcasing specific examples of training programs, materials, and case studies. Be prepared to walk through your design process and outcomes. • Skills Assessment/Case Study: Potentially a practical exercise or case study where you'll be asked to design a training module outline or solve a specific training challenge related to a clinical application. • Team/Stakeholder Interviews: Meetings with potential team members or key stakeholders (e.g., IT leads, clinical application specialists) to assess cultural fit and collaborative abilities. • Final Decision: Based on overall assessment of skills, experience, portfolio, and cultural fit. Portfolio Review Tips: • Structure Your Narrative: Clearly articulate the problem, your solution (design process), the materials you created, and the impact/results achieved. • Highlight Operations Impact: For each project, quantify results where possible (e.g., reduction in support tickets, increase in user proficiency scores, successful feature adoption rates). • Showcase Versatility: Include examples of different types of training materials and for different audiences if possible. • Focus on EPIC: Given the requirement, ensure at least one robust example directly relates to training for an EPIC application or a similar complex healthcare system. • Demonstrate Process: Explain your instructional design process, from needs analysis to evaluation. Challenge Preparation: • Understand the Context: Research common challenges in healthcare IT training, such as user resistance to change, complex system functionalities, and the need for continuous updates. • Prepare for Scenario-Based Questions: Be ready to discuss how you would approach designing training for a new EPIC module rollout or addressing low adoption rates for a specific feature. • Articulate Your "Why": Be prepared to explain your design choices and how they align with business objectives and user needs. Enhancement Note: The interview process and preparation advice are tailored to a role requiring a strong portfolio and specific domain knowledge, emphasizing how to present operations-relevant work. Tools & Technology Stack Primary Tools: • EPIC Applications: Deep working knowledge and certification in at least one module is mandatory. This is the core system for training. • E-Learning Authoring Tools: Proficiency in tools like Articulate Storyline, Adobe Captivate, or similar for creating interactive online courses. • Presentation Software: Microsoft PowerPoint, Google Slides, Keynote for developing and delivering presentations. • Multimedia Software: Tools for video editing, graphic design, or audio recording may be beneficial for richer content creation. Analytics & Reporting: • Learning Management Systems (LMS): Experience with platforms like Cornerstone, Docebo, Moodle, or similar for deploying, tracking, and reporting on training completion and effectiveness. • Survey Tools: Tools like SurveyMonkey, Google Forms, or similar for gathering feedback on training programs. • Analytics Dashboards: Familiarity with data visualization tools (e.g., Tableau, Power BI) or LMS reporting features to analyze training metrics. CRM & Automation: • Collaboration Platforms: Microsoft Teams, Slack, Zoom for communication and virtual meetings. • Project Management Tools: Asana, Trello, Jira, or similar for managing training development projects and timelines. • Document Management Systems: SharePoint, Google Drive, or similar for storing and organizing training assets. Enhancement Note: The technology stack is inferred based on the core responsibilities of an instructional designer in a healthcare IT setting, highlighting both specialized healthcare systems and standard content creation/collaboration tools. Team Culture & Values Operations Values: • User-Centricity: A commitment to understanding and serving the needs of healthcare professionals to improve their daily workflows and patient care. • Excellence in Execution: Dedication to creating high-quality, effective, and engaging training materials and programs. • Continuous Improvement: A mindset geared towards constantly refining training methodologies, content, and delivery based on feedback and evolving needs. • Collaboration & Support: A culture where team members actively support each other, share knowledge, and work together to achieve common goals within the IT and broader organization. • Data-Driven Decision Making: Utilizing data from user feedback, system usage, and training metrics to inform design choices and measure impact. Collaboration Style: • Cross-Functional: Highly collaborative with IT specialists, application owners, clinical staff, and potentially project managers. • Proactive Communication: Emphasis on clear, timely, and transparent communication across different departments and levels. • Feedback-Oriented: Open to constructive feedback on training materials and methodologies, using it to iterate and improve. • Knowledge Sharing: Encouraging the sharing of best practices and lessons learned within the team and with end-users. Enhancement Note: The team culture and values are extrapolated from the job description's emphasis on user enablement, IT collaboration, and the operational goals of improving patient care and efficiency. ⚡ Challenges & Growth Opportunities Challenges: • Bridging Technical & Clinical Gaps: Translating complex technical details of EPIC and other healthcare systems into easily understandable and actionable training for diverse clinical roles. • User Resistance to Change: Overcoming potential resistance from healthcare professionals who may be overwhelmed by new technology or changes to existing workflows. • Keeping Pace with System Updates: Continuously updating training materials to reflect frequent software updates and new feature releases in complex systems like EPIC. • Measuring Training Effectiveness: Quantifying the direct impact of training on patient care outcomes, operational efficiency, and system adoption can be challenging. • Remote Collaboration Dynamics: Ensuring effective collaboration and engagement with team members and stakeholders across different locations and potentially time zones. Learning & Development Opportunities: • Advanced EPIC Certifications: Pursuing certifications in additional or more advanced EPIC modules. • Emerging Instructional Design Technologies: Exploring and integrating new tools and techniques in e-learning, virtual reality (VR), or augmented reality (AR) for training. • Healthcare IT Trends: Staying abreast of industry trends, regulatory changes (e.g., HIPAA compliance), and technological advancements in healthcare IT. • Project Management Skills: Developing skills in managing complex training projects from initiation to completion. • Leadership Development: Opportunities to lead training initiatives, mentor junior designers, or manage training programs. Enhancement Note: Challenges are framed to highlight areas where candidates can demonstrate problem-solving skills, and growth opportunities are aligned with career progression within the specialized field of healthcare IT enablement. Interview Preparation Strategy Questions: • Instructional Design Philosophy: "Describe your approach to designing training for complex enterprise systems like EPIC. What methodologies do you typically follow?" (Prepare to discuss ADDIE, SAM, or similar models, and how you adapt them). • Stakeholder Management: "How do you effectively collaborate with subject matter experts and end-users who may have conflicting priorities or technical understanding levels?" (Prepare examples of successful cross-functional communication and negotiation). • Problem-Solving Scenarios: "Imagine a scenario where user adoption of a new EPIC feature is significantly lower than expected. What steps would you take to diagnose the issue and implement a training solution?" (Focus on analytical steps, needs assessment, and iterative solutions). Company & Culture Questions: • Understanding the Domain: "What do you see as the biggest challenges in training healthcare professionals on new IT systems?" (Demonstrate industry awareness beyond just instructional design). • Remote Work Effectiveness: "How do you ensure you remain productive, engaged, and collaborative in a fully remote work environment?" (Highlight self-management, communication strategies, and tool proficiency). • Impact Measurement: "How would you measure the success and ROI of the training programs you develop for our clinical applications?" (Prepare to discuss metrics beyond completion rates, such as user proficiency, efficiency gains, or error reduction). Portfolio Presentation Strategy: • Structure Your Case Studies: For each project, clearly define the Problem, your Solution (design and development process), the Materials created, and the Results/Impact. • Quantify Achievements: Whenever possible, use data to demonstrate the effectiveness of your training (e.g., "Reduced user errors by 15%," "Increased feature adoption by 20%," "Achieved 95% training completion rate"). • Focus on Relevance: Prioritize examples that directly align with the requirements of this role, especially those involving complex software, healthcare systems, or EPIC. • Be Ready for Deep Dives: Anticipate questions about specific design choices, challenges encountered, and how you overcame them. Explain your rationale clearly. • Technical Demonstration: If possible, have a brief, interactive demonstration of an e-learning module or a key training resource. Enhancement Note: Interview preparation advice is tailored to highlight the need for domain-specific knowledge (EPIC, healthcare), strong instructional design methodology, and the ability to demonstrate tangible operational impact through a portfolio. Application Steps To apply for this instructional design position: • Submit your application through the provided application link on Lever. • Portfolio Customization: Tailor your resume and cover letter to highlight your experience with instructional design, healthcare systems (especially EPIC), and your ability to drive user adoption and operational efficiency through training. • Resume Optimization: Ensure your resume clearly lists your EPIC certification(s) and any experience with relevant authoring tools, LMS, and healthcare IT environments. Use keywords from the job description. • Portfolio Preparation: Organize your portfolio to prominently feature your strongest examples of training program design and content creation, particularly any related to healthcare or complex software. Be ready to present 1-2 key projects in detail. • Company Research: Familiarize yourself with Jobgether's mission and the general landscape of Health IT, and consider what you might learn from attending Health IT conferences. ⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.