Trainual is a company focused on helping small businesses implement their software for success. The Implementation Specialist will work closely with SMB customers to guide them through the implementation process, providing training and support to ensure they get value from Trainual quickly.
Responsibilities
- Working 1:1 with your assigned SMB customers
- Implementing Trainual for customers
- Create value long term for the customer
Skills
- Experience in customer service or customer success roles
- Strong understanding of small business operations
- Ability to conduct training sessions via Zoom
- Excellent organizational and detail-oriented skills
- Critical thinking skills
- Ability to create value long term for customers
- Experience with Trainual or similar software
- Consultative approach to customer interactions
- Ability to provide best practices for training and knowledge rollout
Benefits
- Stock options
- Benefits
- Brag-worthy culture perks
Company Overview
- Trainual is a software platform that helps businesses build playbooks to train and grow their team. It was founded in 2018, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 51-200 employees. Its website is https://www.trainual.com.