• Coordinates user provisioning and identity management.
• Interfaces with end users to addresses intermediate to complex questions and problems related to user access management across business applications, active directory, VPN, and email.
• Communicates enterprise IAM related content and guidance across the organization.
• Assists project teams to evaluate IAM considerations for projects and perform role-modeling for business applications.
• Provides daily, weekly and monthly support and maintenance of the IAM solution(s).
• Assists in developing and publishing access reports for identity governance.
• Performs other job-related duties as assigned or apparent.
MINIMUM QUALIFICATIONS:
• Minimum of 5 years of experience in a customer facing role.
• Experience supporting IT application and infrastructure.
• Experience with root cause analysis.
• Bachelor of Science or Bachelor of Engineering Degree in Information Security, Information Systems, IT or Computer Science.
• Professional IT Security Certifications: Security+, A+, Network+, CISA, Cloud+, Azure Fundamentals, CIAM