HR Shared Services Associate

We're seeking a highly skilled and experienced HR professional to join our team as an HR Shared Services Associate. In this role, you will play a vital part in delivering exceptional HR services, ensuring seamless processes, and fostering a collaborative team environment. If you're passionate about HR and thrive in a dynamic, global setting, we encourage you to apply. Role Description As an HR Shared Services Associate, you will be responsible for handling a wide range of HR processes and administrative tasks to ensure efficient service delivery. Your key responsibilities will include: Managing HR processes, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance. Administering data entry, employee file management, and processing HR-related documents. Ensuring adherence to service level agreements (SLAs) and maintaining high customer satisfaction (CSAT) levels. Following standard operating procedures (SOPs) accurately and consistently. Utilizing HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery. Delivering timely and accurate HR services to clients. Promoting a collaborative team environment, fostering teamwork and cross-functional cooperation. Monitoring key performance indicators (KPIs) and generating business reports to provide actionable insights for stakeholders. Upholding and demonstrating company values in all interactions and responsibilities. Qualifications To be successful in this role, you should have: A minimum of 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities. Experience working in the Europe and Asia regions is highly desirable. Excellent verbal and written communication skills, with the ability to communicate complex concepts clearly and concisely to diverse audiences. Strong knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet. The ability to deal with ambiguity and work in a dynamic, results-oriented environment. A sense of urgency and the ability to prioritize activities accordingly. High levels of independence and initiative, with the ability to work effectively as part of a team. A high level of accountability for assigned responsibilities. The ability to meet deadlines (SLAs) and deliver results in a fast-paced environment. Benefits At Safeguard Global, we offer a range of benefits to support your well-being, growth, and success, including: Autonomy & Flexibility (Work in Any Way): Enjoy flexibility and autonomy in your work. Bonding Leave: Take paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: Be eligible for our annual bonus scheme or sales incentive plan. Company Description Safeguard Global is a global company with offices worldwide, helping 1500+ companies hire, manage, and pay employees in 170+ countries. We're a people-centric organization that values diversity, inclusivity, and collaboration. Join our team to connect with amazing individuals from around the globe, explore new cultures, and be part of a dynamic and growing organization. Apply for this job